
Thursday, February 02, 2012
FIR Book Club #1: “Social Media Strategist” Author Christopher Barger
Christopher Barger was the guest author for the inaugural installment of the FIR Book Club, hosted by FIR Book Review Editor Bob LeDrew.
Christopher is senior vice president, Global Programs for Voce Communications, a Porter Novelli company. Before arriving at Voce, Christopher was director of global social media at General Motors, building the company’s social media program and leading its presence across multiple social networks. His work to repair GM’s reputation in the social web earned him PR News’ “Social Media Leader of the Year” award in 2010. Christopher also previously managed social media initiatives and corporate communications for IBM, where he was designated “Blogger-in-Chief.”
Christopher’s book, “The Social Media Strategist,” was reviewed on FIR.
This podcast was recorded live on BlogTalk Radio.
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Share your comments or questions about this podcast, or suggestions for future reviews, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
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This FIR Book Review is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.
FIR Book Review: Intern Nation by Ross Perlin
Intern Nation: How to Earn Nothing and Learn Little in the Brave New Economy, by Ross Perlin, is reviewed by guest reviewer Kris Gallagher. From the book description:
“Every year, between one and two million Americans work as interns. They famously shuttle coffee in a thousand newsrooms, congressional offices, and Hollywood studios, but they also deliver aid in Afghanistan, build the human genome, and pick up garbage. They are increasingly of all ages, and their numbers are growing fast—from 17 percent of college graduates in 1992 to 50 percent in 2008. A huge and increasing number of internships are illegal under the Fair Labor Standards Act, and this mass exploitation saves firms more than $600 million each year. Interns enjoy no workplace protections and no standing in courts of law—let alone benefits like health care. Ross Perlin has written the first exposé of this world of drudgery and aspiration. In this witty, astonishing, and serious investigative work, Perlin takes the reader inside both boutique nonprofits and megacorporations such as Disney (which employs 8,000 interns at Disney World alone). He profiles fellow interns, talks to academics and professionals about what unleashed this phenomenon, and explains why the intern boom is perverting workplace practices in locations all around the world. “
Get this podcast:
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Intern Nation: How to Earn Nothing and Learn Little in the Brave New Economy by Ross Perlin
Publisher: Verso
Hardcover, 288 pages
Published May 2011
ISBN-10: 1844676862
ISBN-13: 978-1844676866
(No Kindle version)
Purchase at Amazon US, Amazon Canada, or Amazon UK.
Share your comments or questions about this podcast, or suggestions for future reviews, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
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This FIR Book Review is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.
Monday, January 30, 2012
The Hobson & Holtz Report - Podcast #636: January 30, 2012
Content summary: Inaugural FIR Book Club took place on January 27; GaggleAmp webinar January 31; new podcast alert: Jay Baer “Social Pros,” featuring “social media practitioners, people doing the real work for companies,” features an interview, social media stat of the week and “Work it Out” - first episode due on February 2; News That Fits: blogging declines in business as newer tools rule; Ragan promo; Michael Netzley reports from Singapore on the year of the dragon on the Chinese calendar begins with investor activism in Japan around the Olympus scandal, and a debate about credentialing and badges in higher education; Google+ Brand page no longer optional; listener comments; the Media Monitoring Minute with CustomScoop; Dan York reports on Rizzoma Wave, Apple iBooks Author, SOPA/PIPA/ACTA, etc: the underlying war; Europe signs up for ACTA; TemboSocial promo; Facebook may not be optional, either; music from Dance Hall Pimps; and more.
Get FIR:
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Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; and TemboSocial (formerly Pollstream): helping you transform your communications goals into exciting strategies that will enable you to engage, educate and inform your customers and employees online, pollstream.com/fir/.
For Immediate Release: The Hobson & Holtz Report for January 30, 2012: A 73-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.
Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.
Names of blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Notes pages at The New PR Wiki. You can contribute time stamps – see the show notes home page for info.
Share your comments or questions about this show, or suggestions for future shows, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.
So, until Monday February 6…
Monday, January 23, 2012
The Hobson & Holtz Report - Podcast #635: January 23, 2012
Content summary: FIR Book Review of ‘YouTube for Business’ is up; reminders: inaugural FIR Book Club on Jan 27 with Christopher Barger, GaggleAmp webinar on Jan 31; new FIR Interviews posted: Bob Fine, Social Media Monthly magazine, and Adam Kmiec, Walgreens; CREWE project to audit Fortune 100 on Wikipedia; News That Fits: of course employees are three times more active on social networks; Ragan promo; Dan York reports on the first battle against SOPA won, and more; could a ‘Secret Facebook of Power’ work for your organization?; the Media Monitoring Minute with CustomScoop; Pinterest buzz continues to grow; listener comments; TemboSocial promo; no report from Michael Netzley this week; first look at the 2012 Edelman Trust Barometer; music from The Dents; and more.
Get FIR:
- Download the MP3 file (27.5Mb, 68:45)
- Subscribe to the RSS feed
- Get the show at iTunes
- Get the FIR app for your iPhone and for your Android device (visit the Android Market from your device)
Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; and TemboSocial (formerly Pollstream): helping you transform your communications goals into exciting strategies that will enable you to engage, educate and inform your customers and employees online, pollstream.com/fir/.
For Immediate Release: The Hobson & Holtz Report for January 23, 2012: A 69-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.
Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.
Names of blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Notes pages at The New PR Wiki. You can contribute time stamps – see the show notes home page for info.
Share your comments or questions about this show, or suggestions for future shows, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.
So, until Monday January 30…
Saturday, January 21, 2012
FIR Interview: Walgreens Social Media Director Adam Kmiec
FIR co-hosts Neville Hobson and Shel Holtz interview Adam Kmiec, director of social media for Walgreens, the largest drug store chain in the U.S. and a Fortune 50 company. Walgreens has engaged in the last 10 days or so in a social media-focused effort to build awareness among customers of alternatives to Express Scripts, the prescription benefit manager through which hundreds of thousands of people pay for the prescription medications. Unable to reach an agreement to renew their contract, Walgreens no longer accepts Express Scripts but using mechanisms like Prescription Savings Club membership (left) to retain customers.
The campaign to build awareness and retain customer loyalty has been largely focused on social media, including paid tactics like promoted Twitter trends and sponsored blog posts. In this wide-ranging interview, Kmiec outlines the challenges of the campaign, discusses the importance of statistical insights to drive decision-making, and the use of paid social media, as well as outcomes of the effort to date.
(Note, the Walgreens campaign was covered by Advertising Age and was the subject of a story covered on FIR #634. The FIR report was covered by the Best o’ Pop blog.)
Get this podcast:
- Download the MP3 file (16.8Mb, 42:03)
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About our Conversation Partner
For more than 14 years, Walgreens Social Media Director Adam Kmiec has worked for some of the most forward thinking organizations in the world, while helping some of the most dynamic brands find success in the interactive and social space. His career spans both the client and agency sides of the marketing and advertising industry, covering stops at renowned organizations that include Fallon, Leo Burnett, and ConAgra Foods. His focus has always been on solving business problems by leveraging consumer driven insights to fuel creative ideation. He is a frequent speaker and news contributor. He is currently working on a book titled, “Yes, It’s Hypocritical,” due for completion next summer.
Connect with Adam on Twitter: @adamkmiec or via other social networks.
Share your comments or questions about this podcast, or suggestions for future interviews, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To receive all For Immediate Release podcasts including the weekly Hobson & Holtz Report, subscribe to the full RSS feed.
This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.
Podsafe music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.
Friday, January 20, 2012
FIR Interview: Social Media Monthly Publisher and Editor Bob Fine

In this FIR Interview, FIR co-hosts Neville Hobson and Shel Holtz chat with Bob Fine, publisher and editor of The Social Media Monthly, a new print publication that is also a current Kickstarter project.
The Social Media Monthly was conceived at the 2011 South by Southwest Interactive conference and launched a mere 53 days later, on May 20th, 2011 at BlogWorld in New York. Three weeks later Fine secured national distribution for the magazine with Barnes and Noble. The magazine was honored as one of the top magazine launches of 2011 by MIN, an organization that reports on the publishing industry.
In the interview, Fine recounts the magazine’s origins, why he opted to produce a print magazine about social media, the audience he’s trying to reach, the motivation of article authors, and a host of other topics.
Get this podcast:
- Download the MP3 file (15.5Mb, 38:44)
- Get the show on iTunes
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- Get the FIR app for your iPhone and for your Android device (visit the Android Market from your device)
About our Conversation Partner
Robert Fine is the founder of Cool Blue Company, LLC, and author of “The Big Book of Social Media Case Studies, Stories, Perspectives”. Robert has over 17 years experience as a systems and sales engineer with various companies including CMGI, Hughes Network Systems, and most recently as Senior Director of IT for Global Strategy & Development at Conservation International (CI). He is currently pursuing his PhD at George Mason University where he is researching links between investments in information technology and achieving conservation outcomes.
Connect with Bob on Twitter: @bobfine.
Share your comments or questions about this podcast, or suggestions for future interviews, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To receive all For Immediate Release podcasts including the weekly Hobson & Holtz Report, subscribe to the full RSS feed.
This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.
Podsafe music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.
FIR Book Review: YouTube for Business, by Michael Miller
YouTube for Business: Online Video Marketing for Any Business, by Michael Miller, is the latest book to be reviewed by FIR Book Review editor Bob LeDrew. From the book description:
“YouTube’s 120 million viewers are a tempting target for any business, large or small. How can you tap into the potential of YouTube to promote your business and sell your products or services? YouTube marketing is easy enough that any business can do it. All you need is some low-cost video equipment—and a winning strategy. After you figure out the right type of videos to produce, you can use YouTube to attract new customers and better service existing ones. That’s where this book comes in. The valuable information and advice in YouTube for Business help you make YouTube part of your online marketing plan, improve brand awareness, and drive traffic to your company’s website—without breaking your marketing budget.”
Get this podcast:
- Download the MP3 file (2.6Mb, 6:34)
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YouTube for Business: Online Video Marketing for Any Business by Michael Miller
Publisher: Que
Hardcover, 368 pages
Published January 2012 (2nd edition)
ISBN-10: 078974726X
ISBN-13: 978-0789747266
Purchase at Amazon US (Kindle edition), Amazon Canada, or Amazon UK (Kindle edition).
Share your comments or questions about this podcast, or suggestions for future reviews, in the FIR FriendFeed Room. You can also email us at fircomments@gmail.com; call the Comment Line at +1 206 222 2803 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments; comment at Twitter: twitter.com/FIR. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.
To receive all For Immediate Release podcasts including the weekly Hobson & Holtz Report, subscribe to the full RSS feed.
This FIR Book Review is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

