Tuesday, December 16, 2014

FIR Presents AMP Up Your Social Media #41: Jerod Morris on Social Media and the Impact of Content

AMP UP Your Social MediaJerod Morris is the VP of Marketing for Copyblogger Media after having been the content manager last year. He oversees marketing efforts and manages social media and their blog. He started by writing his own blog from home and after a successful and surprising post, saw the effects of social media and content marketing! Jerod recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss social media and the impact of content on the success of your strategy therein.

“Get a good third-party social media service that allows you to be efficient with your schedule.”

Jerod discusses tips for content marketing and social media:

  1. Don’t overthink it. When you’ve hit a writer’s block, become audience- and customer-focused. What are their questions? If you don’t know them, then it’s time to have a conversation to get to know your customer base!
  2. Start with a conversation. Your content is basically just a conversation with your customers. Talk to your market, and syphon your enthusiasm from those engagements!
  3. Don’t underestimate your usefulness. Nothing is too rudimentary or too mundane to share with your market. Many of the things that you may take for granted could be a complete mystery to your clientele.
  4. Find your ideal customer. Look at the person you’re trying to reach, and design your content and strategy on the level that matches those types of customers. Understanding your audience helps immensely in this step.
  5. Use visual cues. Podcasting allows for more personality and story telling, and many overlook the benefits of a podcast. At the same time, integrate infographics as well when possible. Even better, podcasts can sometimes get translated into an infographic for reuse later. Slideshares and anything visual usually works well across the board.

Jerod would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn. You can also visit his webiste at http://jerodmorris.com/.

Jerod MorrisAbout Jerod Morris

A graduate of law school, Jerod has worked his way from blogger to VP. Jerod is a boyfriend, brother, and son who indulges in his love of Indiana University basketball by hosting The Assembly Call (a live postgame show) and Podcast on the Brink (a regular podcast for InsideTheHall.com).


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Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 12/16 at 07:00 AM
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Monday, December 15, 2014

Chats with Chip #5: Kami Huyse of Zoetica

Chats with ChipKami Huyse is an award-winning leader in public relations, who writes and speaks frequently about the role of social media in modern communications. She brings two decades of experience to her role as CEO of Zoetica Media, where she connects clients with the communities that matter most to them. Like me, she went to college in the Washington D.C. area and graduated in 1994. She, however, was smart enough to choose a warmer climate when she was done with the nation’s capital, and she now lives and works in Texas.

In this podcast, we discussed how she came to head her own agency and the path she took to being one of the leading voices for effective public relations in social media.


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About Your Host

Chip GriffinChip Griffin serves as CEO of CustomScoop, a media intelligence company he co-founded in 2000. CustomScoop provides a cloud-based subscription service that monitors, measures, and reports on traditional and social media coverage for Fortune 500 companies, non-profit organizations, public relations agencies, and small-to-medium sized enterprises. For two decades, Chip has worked in the public relations arena, including service in public and private sector organizations. He has co-founded more than half a dozen companies, and he writes and speaks frequently about the intersection of technology, media, and communications. He is a graduate of American University where he is President of the Alumni Association and a member of the School of Public Affairs Advisory Council. Chip lives in New Hampshire with his wife and two sons.

FIR Community on Google+

Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR’s Chats with Chip is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Chip Griffin on 12/15 at 04:48 PM
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The Hobson & Holtz Report - Podcast #786: December 15, 2014

FIRQuick News: Apple makes inroads into the airline industry with enterprise sales of iPhones and iPads, 60 employees can increase your reach by 1000% says report, Apple recruiting fashion/luxury experts ahead of Apple Watch debut, what Facebook’s search feature means for brands and publishers; Ragan promo;

News That Fits: Microcopy is a new frontier for writers; Dan York’s Tech Report: blogging once a day, new podcasting app for iPhone, and more; Twitter has made the 24-hour news cycle into a 2-hour news cycle; the Media Monitoring Minute with CustomScoop; listener comments in the FIR Podcast Community on Google+; do PR agencies need to pay more attention to Glassdoor?; Igloo Software promo; the past week on the FIR Podcast Network; the Social Media Charter for the financial services industry launches in London;

Music from Plastic Sky; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for December 15, 2014: An 85-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday December 22…

Posted by neville on 12/15 at 09:54 AM
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Saturday, December 13, 2014

FIR on Higher Education #24: Roland King on Op Ed Writing

Roland King, a consultant for PhairAdvantage Communications, is in the midst of analyzing every opinion editorial (op ed) written by a university president this past year. He’s analyzed over 350 op eds and gleaned some best practices and trends. (The following link details more about the university presidents op ed project). On FIR on Higher Education #24, Roland shares some of these insights. We discuss:

- what goes into a good op ed
- examples of university presidents who are skilled at writing op eds (Franklin and Marshall University President Dan Porterfield for one)
- getting op eds placed.

If you’re an academic or administrator looking to write up op eds, you’ll definitely want to tune in to this episode. Ditto if you are a communicator / PR professional supporting colleagues in the op ed writing process.

In our reports section, I discuss the Financial Times and IE Business School’s new joint venture in the custom education space, and Harry Hawk talks about the future of higher education based on insights he heard from a talk led by Prof. Cathy Davidson.

About Roland King
Roland H. King is Senior Strategic Communications Advisor at PhairAdvantage Communications.  He most recently served as Vice President for Public Affairs at the National Association of Independent Colleges and Universities (NAICU) in Washington, D.C., for 15 years, retiring in 2013. 

Get this Podcast:

This episode is sponsored in part by Experiential Communications’ forthcoming Online Media Training Program for Academics.

If you enjoy the For Immediate Release on Higher Education podcast, please considering leaving a review, rating and subscribe at the following link (once at this page, click view in iTunes).

About Your Host
Kevin AnselmoKevin Anselmo is the Founder and Principal of Experiential Communications, a consultancy focused on education. He helps brands within academia - whether individual or corporate - communicate with stakeholders. He also teaches communications and public relations workshops to different individuals and groups and is currently designing an online media training program for academics.

Previously, Kevin was Director of Public Relations for Duke University’s Fuqua School of Business and prior to that managed the media relations for IMD Business School in Switzerland. In addition, he was an adjunct communications professor at Nyack College in New York.

Currently based in Chapel Hill, North Carolina, Kevin lived and worked in Switzerland for eight years and in Germany for two years. He has led public relations initiatives in various countries around the world.

Find Kevin on Twitter: @kevinanselmo.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR on Higher Education is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Kevin Anselmo on 12/13 at 05:31 AM
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Friday, December 12, 2014

FIR Presents Inside PR 393: Our naughty or nice PR list…

FIR Presents Inside PRMartin here. This week, it’s Gini and me. Joe’s on the road traveling home.

And in the spirit of the season we thought we’d share our PR naughty or nice list for 2014.

First up: naughty.

And the lump of coal goes to…Edelman.

Really? Why?

Well, a Canadian company, TransCanada, hired the venerable agency to build support for a pipeline that will transport oil from Western Canada to refineries in the east. But when the agency recommended secretly using third-parties to attack the pipeline’s opponents and a document with the strategy was leaked to Greenpeace, TransCanada fired Edelman over ethical concerns.

Does this sort of program sound like a whisper campaign to you? It does to us.

Gini has written extensively about why whisper campaigns and other unethical tactics hurt PR. She likens the process to that of broken telephone, where what the last person hears is often very different from what was said at the beginning. Gini says that rather than sneaking through the back door, the profession should be open and honest. What do you think?

Now for our nice list.

Gini posed a question on Facebook asking people to nominate their suggestions the PR win of the year. She got a lot of replies including the Ice Bucket Challenge, Miley Cyrus, Taylor Swift (Gini’s selection on SpinSucks) and WestJet.

We chose WestJet for an imaginative follow up on its successful Christmas Miracle video. Once again, the company borrowed elements of classic holiday movies and showed, in an emotional way, how much they care about their customers and community.

Here’s the 2014 WestJet video.

And here’s the one from 2013.

Which PR programs would you put on the naughty list? And which ones would you qualify as nice? We’d love to hear what you think.

Send us an email or an audio comment to insideprcomments@gmail.com, join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at insideprcomments@gmail.com, or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 12/12 at 02:15 PM
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Media Bullseye Roundtable 2014.22 with Guest Co-Host Jen Phillips

Media Bullseye Roundtable

Jen Phillips of 4L Strategies joined the Roundtable just before Thanksgiving in the U.S. to discuss a variety of topics of interest to public relations and communications professionals.  Among the subjects we explore include:

—Uber. Enough said.
—New Forrester research that suggests that Twitter and Facebook may be a waste of time and money for many brands.
—The ongoing question of whether comments are dead on blogs and news sites.


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About Your Host

Chip GriffinChip Griffin serves as CEO of CustomScoop, a media intelligence company he co-founded in 2000. CustomScoop provides a cloud-based subscription service that monitors, measures, and reports on traditional and social media coverage for Fortune 500 companies, non-profit organizations, public relations agencies, and small-to-medium sized enterprises. For two decades, Chip has worked in the public relations arena, including service in public and private sector organizations. He has co-founded more than half a dozen companies, and he writes and speaks frequently about the intersection of technology, media, and communications. He is a graduate of American University where he is President of the Alumni Association and a member of the School of Public Affairs Advisory Council. Chip lives in New Hampshire with his wife and two sons.

FIR Community on Google+

Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR’s Media Bullseye Roundtable is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Chip Griffin on 12/12 at 06:15 AM
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Thursday, December 11, 2014

FIR B2B #20: Indium’s Awesome Engineers

FIR B2BIn this episode:

News & Trends

A new study finds that online customer reviews are just as important to B2B marketers as they are to B2C marketer. The finding underscores the need for B2B companies of all types to have influencer review programs.

Jon Spenceley, Community Marketing Manager at Vidyard, write an interesting piece entitled “The Optimal Length for B2B Videos Throughout the Funnel.” He suggests that while top-of-the-funnel videos should be limited to 90 seconds or so, lower-funnel videos can run much longer. It all depends on what kind of content the prospect is looking for.

Facebook is clamping down on overly promotional material in its network. The objective is to get marketers to pry open their check books, but this campaign might also drive more companies to use Facebook primarily as a customer service tool rather than a marketing instrument. Facebook also plans to launch a social network for use behind the corporate firewall, possibly as a test of a backdoor play against LinkedIn.

Twitter search now includes the entire Twitter history, which is awesome!

Special Guest: Rick Short, Director of Marketing Communications, Indium Corp.

Indium, a maker of metal alloys for high-tech manufacturing, has one of the most creative and successful inbound marketing campaigns we’ve ever seen. It focuses on connecting engineers to the highly technical customers they serve, with Indium experts helping customers solve problems in exchange for contact information. It’s paying off so well that the company can afford to increase its focus on lead quality because it has more than enough leads in the hopper.

Rick Short championed the "From One Engineer to Another” more than five years ago. His perspectives on the role of marketing as an enabler of conversations rather than a messaging firehose is one more marketers need to hear. The success of the program certainly confers him with credibility.

Check out Rick’s blog.

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About Your Host

Paul GillinPaul Gillin is a veteran technology journalist and a thought leader in new media. Since 2005, he has advised marketers and business executives on strategies to optimize their use of social media and online channels to reach buyers cost-effectively. He is the author or co-author of five books, including Social Marketing to the Business Customer (2011), the first book devoted entirely to B2B social media marketing. He is also a social media trainer and coach at Profitecture, a training firm for B2B companies and their channel partners.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR B2B is brought to you with Lawrence Ragan Communications,serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Paul Gillin on 12/11 at 08:19 AM
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Wednesday, December 10, 2014

FIR Presents Inside PR #392: The algorithm called journalism

FIR Presents Inside PRWe start this episode with a burning question from Gini: Is lasagna pasta – yes or no?

Joe and I both say yes. And so Gini, armed with the information she desperately needs, is ready to take on her dinner menu. That is, unless you, our listeners, think otherwise. Please let us know.

And now back to our regularly scheduled programming…

Joe starts the show talking about the notion of who makes news decisions – editors or algorithms. This was sparked by an Emily Bell speech and spawned a discussion online as well as several posts, including one by Jeff Jarvis.

In her talk, Bell contends journalists, who once controlled the determination and distribution of news, have lost their hold or maybe they’ve been supplanted. Their replacements? In digital channels, many editorial decisions are made by people fine-tuning algorithms or the algorithms themselves.

Martin says on the editorial front, we’ve traded one concentrated group of publicly-traded companies (media) for another (social networks as new media).

Gini says there’s so much info out there that until something’s been confirmed by the fourth estate, we tend not to believe it. Traditional media is the filter.

Joe contends PR is in an ideal position to bridge the gap between journalistic decision makers and the way algorithms pick content. And by seeing both sides of the coin, we can still help get news in front of people either though media or their feeds.

And that’s where understanding influence and influencers comes into play. Martin mentions a new type of influencer: a young video game player with an engaged audience who was featured in an article in the NYTimes. And the profession needs to refine its approach to public relationship-building to take this into account.

Are algorithms the new equivalent of editors – we don’t know who/what they are and yet they make many decisions? Is that a good or a bad thing? We’d love to hear what you think.

Send us an email or an audio comment to insideprcomments@gmail.com, join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at insideprcomments@gmail.com, or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 12/10 at 11:51 AM
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Tuesday, December 09, 2014

Thought Leadership with Mitchell Levy, Episode 52: December 9, 2014

Thought Leadership with Mitchell and MichaelIn this episode of Thought Leadership with Mitchell (#TLL) we interview Brian Fanzo (@iSocialFanz).

Brian is a proud Dad of 3 girls, he was born and raised in Pittsburgh, Pa now living in Arizona.

He is a currently the Partner and Chief Digital Strategist at Broadsuite   helping enterprise technology companies utilize new technology such as Social, Mobile, Analytics and Cloud Computing to be more productive and become more involved in their communities as a social business!

Brian FanzoHe has 10+ years experience managing, deploying and training enterprises and small business on technology solutions ranging from cyber security, community management, internal collaboration, digital marketing, video conferencing and social business.

As a technology and social business strategist he presented at numerous technology conferences as well as quarterly presentations for the Federal Government Joint Chiefs of Staff as well as on-site in Iraq and Afghanistan for the United States Army.

Brian Architected, deployed and managed Social Business solutions for the Department of Defense, United States Army, Defense Information Systems Agency and multiple Small Businesses.

As a successful leader in enterprise software deployment, digital training development and community management he has the unique ability to relate and lead teams of technology subject matter experts to execute on comprehensive business strategies utilizing analytics to prove ROI.

Join us 11 am PT / 2 pm ET / 7 pm GMT on Saturday every week. The show blog is Thought Leader Life.

Any comments or suggestions for the show please send them. Thank you for listening and if you like what you hear, please leave a review on iTunes!

This episode was sponsored, in part, by THiNKaha.com, helping experts become thought leaders.

You can connect with Mitchell at MitchellLevy.com, @HappyAbout on Twitter, or join his Thought Leadership Best Practices Group on LinkedIn.

Get this podcast:

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR presents Thought Leadership with Mitchell is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Michael Procopio on 12/09 at 08:18 PM
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Monday, December 08, 2014

The Hobson & Holtz Report - Podcast #785: December 8, 2014

FIRIntro: Marking a milestone with an eighth #twitterversary;

Quick News: Agencies can’t ask staffers to casually tweet nice things about clients, mothers staged a public breastfeed protest outside Claridge’s Hotel in London this weekend, who’s watching videos and on what devices?, Netflix testing a ‘tweet me a reminder’ feature; Ragan promo;

News That Fits: Seven attributes of CEOs who get social media; Dan York’s Tech Report: dark social traffic, Firefox webRTC, observations about Wire, and more; are we ready for the rise of messaging apps?; the Media Monitoring Minute with CustomScoop; listener comments in email and in the FIR Podcast Community on Google+; social media marketing: it’s all been said before, says Augie Ray; Igloo Software promo; the past week on the FIR Podcast Network; the culture of content;

Music from Special Guests; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for December 8, 2014: An 85-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday December 15…

Posted by neville on 12/08 at 12:38 PM
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Tuesday, December 02, 2014

Thought Leadership with Mitchell Levy and Michael Procopio, Episode 51: December 2, 2014

Thought Leadership with Mitchell and MichaelIn this episode of Thought Leadership with Mitchell and Michael (#TLL) we interview

Our guest on 29 November was Shel Holtz (@shelholtz).

Shel Holtz, ABC (Accredited Business Communicator), is principal of Holtz Communication + Technology. Shel brings to his assignments nearly 35 years of organizational communications experience in both corporate and consulting environments. He is experienced in employee communications, corporate public relations, crisis communications, media relations, financial communications, investor relations, marketing communications and compensation and benefits communications, . In addition to integrating technology into communications strategies, his expertise includes strategic communications planning, change management, organizational culture, business initiatives and communications research.

Shel HoltzBefore forming Holtz Communication + Technology in February 1996, Shel was senior communications consultant and the communications practice leader for Alexander & Alexander Consulting Group in San Francisco, California. (A&ACG has since been acquired by Aon Consulting.) Other positions include director of corporate communications for Allergan, Inc., a Fortune 400 pharmaceutical company, and at Mattel, Inc. He also has worked for William M. Mercer, Inc., ARCO and Transamerica Financial Corporation.

In addition to his consulting and development work, Shel is a regular speaker on topics surrounding the application of online technology to strategic organizational communication. He speaks regularly at IABC and Ragan Communication conferences. He also has been on programs for the International Quality and Productivity Center, The American Association of Collegiate Schools of Business, the American Gas Association, the American Institute of Certified Public Accounts, the Association of California Water Agencies, and the Western Pension & Benefits Conference, among others. He also spoke regularly on the Lexis-Nexis touring seminar, “Communicating in a Wired World.”

Shel is a five-time winner of IABC’s Gold Quill award (most recently winning in 1997 for external Web sites), and was named IABC/Los Angeles’s Communicator of the Year in 1988. Shel served six years on IABC’s executive board, two as director of U.S. District 6 and four as a director-at-large. While a director-at-large, he held the Technology portfolio, among others. During his term on the board, he served three times as a member of the executive committee. He has also served as chapter president for IABC/Los Angeles and in a variety of other volunteer positions in IABC at the chapter, district and international levels. Shel earned his IABC accreditation (ABC/Accredited Business Communicator) in 1984.

In 2005, Shel was named an IABC Fellow, the highest honor IABC confers on its members.

Shel is a founding research fellow and advisory board member of the Society for New Communication Research” and membership on serves on the advisory board of The Mayo Clinic Center for Social Media.

Shel has applied online technology to his communication efforts on behalf of companies and clients since the mid-1980s. His most recent book is “Tactical Transparency,” co-written with John C. Havens and published by Jossey-Bass, an imprint of Wiley. Shel is also the co-author of “How to Do Everything with Podcasting,” co-written with Neville Hobson and published by Osborne/McGraw-Hill and “Blogging for Business,” co-written with Ted Demopoulos and published by Kaplan. Earlier books include “Corporate Conversations,” a guide to employee communications, published by Amacom. “Public Relations on the Net,” published by AMACOM; and “The Intranet Advantage,” publshed by Ziff-Davis Press. He also wrote the manuals, “Communication and Technology” and “Communicator’s Guide to Intranets,” published by Ragan Communications and “Writing for the Wired World,” published by IABC.

Shel graduated with a bachelor of arts degree in Journalism from California State University, Northridge, in 1976.

Join us 11 am PT / 2 pm ET / 7 pm GMT on Saturday every week. The show blog is Thought Leader Life.

Any comments or suggestions for the show please send them. Thank you for listening and if you like what you hear, please leave a review on iTunes!

This episode was sponsored, in part, by THiNKaha.com, helping experts become thought leaders.

You can connect with Mitchell at MitchellLevy.com, @HappyAbout on Twitter, or join his Thought Leadership Best Practices Group on LinkedIn; and with Michael at MProcopio.com, on Twitter: @MichaelProcopio; or LinkedIn: LinkedIn.com/in/MichaelProcopio.

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FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR presents Thought Leadership with Mitchell and Michael is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Michael Procopio on 12/02 at 05:26 PM
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FIR Presents Young PR Pros: Episode #95 – Tips for Working at Home

Young PR Pros In 2013, Forbes reported that one in five Americans work from home. That is almost 30 million people who work and live in the same area. For some working at home is a dream come true - you can make your own hours, no pressure of adhering to office politics and you can wear whatever you want. For others, working from home can be a complete disaster, no structure can cause stress and lack of productivity.

Regardless of where you fall, it is important to keep in mind the possibility of working from home as you hunt for a job. More and more public relations and communications agencies are going office-less, take Arment Dietrich as a good example. And with an uncertain job market, a lot of young professionals are starting out their careers as consultants working for themselves.

This week, Kristine D’Arbelles and Julia Kent discuss a few good tips for working at home. We get our inspiration from Cupcakes and Cashmere. Blogger Emily Schuman shares her experiences and top 10 tips for working from home.

They are:

  1. Get dressed every day.
  2. Create a designated work area.
  3. Set hours and stick to them.
  4. Get outside.
  5. Be smart with your money.
  6. Schedule things with other people.
  7. Take advantage of your flexibility.
  8. Keep healthy snacks around.
  9. Have a to-do list.
  10. Keep things tidy.

Catch the entire episode and see which points Kristine and Julia agree with - and see which points can apply to those working in an office setting too!

Get this Podcast:

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.
You can also connect with Young PR Pros through their blog our Facebook Page, or on our Google+ page, or send us an email at youngprpros@gmail.com, or send us a message on Twitter @youngprpros, @kristinedarbell, or @kentjulia. You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

Young PR Pros is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Kristine on 12/02 at 02:05 PM
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Monday, December 01, 2014

The Hobson & Holtz Report - Podcast #784: December 1, 2014

FIRIntro: On Black Friday and Cyber Monday;

Quick News: UK advertising watchdog raps YouTube stars over Oreo video, Scott Stratten catches Bell Canada in an ethical breach, Nordstrom to test fitting room mirrors that turn into interactive touchscreens, Amazon Activism is now a thing; Ragan promo;

News That Fits: Native advertising spending to jump; Dan York’s Tech Report: A blog post a day, the power of a livestream, power outages and life without the internet, an appeal as we end the year; Flipboard: the “Next Big Thing” for public relations; the Media Monitoring Minute with CustomScoop; listener comments in email and in the FIR Podcast Community on Google+; Shel in conversation with EffectiveEdge.ca: the guys who created the FIR logos; the past week on the FIR Podcast Network; Igloo software promo; social media is misused by researchers, say computer scientists;

Music from Shockbox; and more.

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Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for December 1, 2014: A 91-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday December 8…

Posted by neville on 12/01 at 08:01 AM
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Wednesday, November 26, 2014

FIR on Higher Education #23: Social Media and Academic Freedom

Steve Salaita, a tenured professor, was all ready to make the leap from Virginia Tech to the University of Illinois. In fact, he had resigned from his job at Virginia Tech. But then, his job offer at U of I was rescinded, allegedly because of anti-Semitic tweets.

David Guth, a professor at the University of Kansas, posted insensitive tweets about the NRA following the Navy Yard shooting last year, which led to the institution suspending him and changing its social media policies.

Both these stories have led to significant debate about academics’ use of social media and academic freedom.

On episode 23 of FIR on Higher Education, social media attorney Scott Malouf offers his analysis and provides insights on using social media from a legal perspective. He also provides some best practice on how to go about drafting and reviewing social media policies.

In our reports section, we cover the film Ivory Tower an article that appeared on Marketing Profs about how internal online training can help organizations and different learning technologies.

This episode is sponsored in part by Experiential Communications’ forthcoming Online Media Training Program for Academics.

About Scott Malouf
Scott is a social media attorney. He helps litigators turn social media into court-ready evidence, reduce the cost of social media discovery, find evidence in unexpected places and identify new claims and strategies arising from social media. He also assists corporate and business attorneys in creating corporate social media programs that achieve business, compliance and legal objectives. More information at www.scottmalouf.com. 

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If you enjoy the For Immediate Release on Higher Education podcast, please considering leaving a review, rating and subscribe at the following link (once at this page, click view in iTunes).

About Your Host
Kevin AnselmoKevin Anselmo is the Founder and Principal of Experiential Communications, a consultancy focused on education. He helps brands within academia - whether individual or corporate - communicate with stakeholders. He also teaches communications and public relations workshops to different individuals and groups and is currently designing an online media training program for academics.

Previously, Kevin was Director of Public Relations for Duke University’s Fuqua School of Business and prior to that managed the media relations for IMD Business School in Switzerland. In addition, he was an adjunct communications professor at Nyack College in New York.

Currently based in Chapel Hill, North Carolina, Kevin lived and worked in Switzerland for eight years and in Germany for two years. He has led public relations initiatives in various countries around the world.

Find Kevin on Twitter: @kevinanselmo.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR on Higher Education is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Kevin Anselmo on 11/26 at 07:51 AM
Show Notes • Higher Education • (0) Comments • Permalink

Monday, November 24, 2014

FIR Presents Inside PR 391: Ch-ch-changes at F-F-Facebook—again

FIR Presents Inside PRMartin here and apologies to David Bowie but Facebook’s at it again and I couldn’t help myself.

Earlier this month, the company announced that in January, 2015 people will start seeing fewer promotional posts from brands, that is, things that push you to enter contests and sweepstakes, install an app or buy a product.

Joe and Gini think this is a positive shift because it puts the onus on brands to earn their way into a user’s news feed with relevant and useful content.

I say this goes well with the way Facebook lets folks mute brands and friends we may not want to hear from so often. Then I wonder about coupons. They’re both commercial and yet important to some people. Is Facebook treating coupons as pure promotion too? We’re interested if any of our listeners have insights on that.

We switch gears and Gini talks about Facebook’s Rooms app, which is trying to connect people through a common interest and not necessarily their social graph. Gini likens it to the early days of Internet communities and anonymous posting. Here’s a blog she wrote about it and why you may not be as anonymous as you think.

Joe says Facebook’s two recent changes – offering a less commercial newsfeed and simplifying their privacy offerings – are driving more value to its business. He thinks they’ve got their mojo back.

I close off by talking about the latest meshmarketing conference and some highlights, including Ann Handley’s fun and informative keynote.

What do you think about Facebook’s algorithm tweaks? Will it improve your experience and, as a result, will you be spending more time on the platform? Will you be changing your privacy settings? We’d love to hear what you think.

Send us an email or an audio comment to insideprcomments@gmail.com, join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

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We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at insideprcomments@gmail.com, or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 11/24 at 03:43 PM
Show Notes • Inside PR • (0) Comments • Permalink
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