Monday, July 18, 2005

The Hobson & Holtz Report - Podcast #51: July 18, 2005

Content summary: Listeners’ comments (more 50th show congrats; do one topic; intercontinental collaboration; a milestone and keep going; the word is getting out; seeking PR feedback; more on blog design and usability; the power of the blog for customers; monitoring and tracking blogs); Adrian Melrose and his Land Rover, continued; advice from GM to would-be bloggers; business scandals at Volkswagen and Infineon; LA Times and ethics guidelines; what’s up with Technorati?; FeedDemon on beta test.

Show notes for July 18, 2005

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Welcome to For Immediate Release: The Hobson & Holtz Report, a 66-minute conversation recorded live from Amsterdam, The Netherlands, and Concord, California, USA.

Download the file here (MP3, 30MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod or other digital player, you’ll also need a podcatcher such as the free iPodder, DopplerRadio or iTunes 4.9, or an RSS aggregator that supports podcasts such as FeedDemon).

In this edition:

Intro:

  • 00:31 Neville introduces the show; what’s in this edition; how to give your feedback; show notes;

Listeners’ comments discussion:

  • 02:17 Constantin Basturea posts a congratulation on his blog on our 50th anniversary last week and looks forward to 500 more; and Robert Scoble says “I love your show!”
  • 04:01 Marcel de Ruiter asks if we can do a show dedicated to one subject
  • 04:40 Guido van Nispen looks forward to more intercontinental collaboration
  • 04:57 Dan York‘s congratulations on the 50th show, and likes the show length
  • 05:52 Marie Alden says congratulations on a milestone and keep going!
  • 06:12 Judy Jones looks forward to 100 and 150 shows and says the word is getting out about FIR
  • 07:24 50th anniversary greetings from Cameron Reilly
  • 08:26 Jeff Risley, who still has the very first show, asks for PR feedback on a PR cause-related marketing survey
  • 09:23 Alex Bellinger also says congratulations on 50 shows
  • 10:08 Graham Wallace comments on the blog design and usability study discussed in show #50; Shel facilitated an exchange between Graham and Nick Gould
  • 12:29 Max Hansen with thanks for mentioning his podcast blog; Neville on why there’s no report from Our Correspondent Down Under, Lee Hopkins, this week
  • 14:14 Max Hansen again with commentary on using the power of the blog to bring companies to the point that they need to treat all customers well
  • 17:47 Chris Thilk wonders why companies are having such a hard time with monitoring and tracking blog commentary

News and Features:

  • 20:22 Max’ and Chris’ comments lead into a discussion on the latest news on Adrian Melrose’s Land Rover campaign; if this had been in the US, it would have been big news by now; how search engine results level the playing field for any blogger
  • 27:19 General Motors’ advice to would-be corporate bloggers - jump off the fence; Ragan Report’s article on Toyota and an internal blog
  • 29:41 Business scandals at Volkswagen and Infineon - the communication and reputation issues for companies confronting real crises; advice for the communicators; little opinion currently in the blogosphere
  • 41:49 The Los Angeles Times issues ethics guidelines to its journalists - differentiating professional journalists and bloggers; will this be taken up by other newspapers and should there also be such a code for bloggers?
  • 46:16 Why do Technorati searches produce different results than searches using other search engines such as Bloglines?
  • 53:42 First results from NewsGator’s acquisition of FeedDemon - first beta of the next version of the RSS aggregator for Windows: Neville reports on his testing so far; Shel’s been looking at BlogBridge for the Mac

Outro:

  • 59:00 Shel outros the show; how to give your feedback; show notes; Podcast Awards; the music from Neville

Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show:

Listeners’ comments discussion - Constantin Basturea, Podcast Awards, Robert Scoble, Marcel de Ruiter, Guido van Nispen, Dan York, Marie Alden, Judy Jones, Cameron Reilly, G’Day World Podcast, Jeff Risely, PRWeek cause-related marketing survey, Alex Bellinger, Graham Wallace, Nick Gould, Business Week, Max Hansen, Build a Better Podcast, Lee Hopkins, Jeff Jarvis, Dell, Dave Winer, Don Katz, Chris Thilk.

News and Features - Land Rover, Adrian Melrose, Consumer Reports, ePinions, Statcounter.com, Ford, General Motors, Bob Lutz, Information Week, GM FastLane Blog, Naked Conversations, Shel Israel, Robert Scoble, Ragan Report, Toyota, Volkswagen, Peter Hartz, Infineon, Business Week, American Executive Magazine, Dan Rather, Eason Jordan, Kryptonite Bike Lock, WorldCom, Enron, Tyco, Adelphia, International Herald Tribune, New York Times, Los Angeles Times, Society for Professional Journalists, James Rainey, Bill Dwyer, Allan Jenkins, IABC code of ethics, National Union of Journalists, Technorati, PubSub, Ice Rocket, Bloglines, Tim Bray, BlogPulse, Doc Searls, Google, MSN Search, Yahoo, Stephen Baker, Jason Calacanis, Dave Sifry, Copernic, FeedDemon, Bradsoft, Nick Bradbury, NewsGator, BlogBridge.

Outro - Podcast Awards, Adam Curry, Daily Source Code, I Got Sex and Drugs and Rock and Soul, Mashuptown.com, For Immediate Release, A Shel of My Former Self, NevOn.

If you have comments or questions about this show, or suggestions for our future shows, email us at comments@forimmediaterelease.biz, or call the Comment Line at +1 206 984 0931. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Thursday July 21…

Posted by neville on 07/18 at 11:49 AM
Show Notes • (2) Comments • Permalink

Thursday, July 14, 2005

The Hobson and Holtz Report - Podcast #50: July 14, 2005

Content summary: 50th anniversary greetings; listeners’ comments (podcasting won’t disappear, iTunes problems; an interview suggestion; the power and passion of podcasting; providing insight on podcasting); weblog design confuses visitors; CBS News editorial blog and the BBC’s open source developments; dissatisfied Dell and Land Rover customers who have blogs.

Show notes for July 14, 2005

download mp3 podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 72-minute conversation recorded live from Washington, DC, USA, and Amsterdam, The Netherlands.

Download the file here (MP3, 32MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod or other digital player, you’ll also need a podcatcher such as the free iPodder, DopplerRadio or iTunes 4.9, or an RSS aggregator that supports podcasts such as FeedDemon).

In this edition:

Intro:

  • 00:32 Shel introduces the 50th anniversary show; how to give your feedback; show notes
  • 01:49 Shel and Neville reflect on the past 49 shows, discussing some favourite highlights - including some bloopers
  • 08:08 50th anniversary greeting from Eric Rice; figuring out Skype and how we all learn from each other

Listeners’ comments discussion:

  • 09:37 Lee Hopkins agrees with us that podcasting won’t disappear
  • 10:24 Britt, Mary-Ann Horley and Susan Getgood tell us about problems they’ve encountered in getting the correct shows from iTunes
  • 13:01 Angela Booth likes the length of the show, also thinks iTunes has a bug, and says ‘keep up the good work!’
  • 14:12 Lee Hopkins suggests someone we might want to interview; Shel’s not impressed with their website, though
  • 15:56 Graham Wallace likes the discussions about listeners’ comments, talks about the power and passion of podcasting, and Skype recording
  • 17:49 Dan York suggests we include a discussion topic on producing professional-quality business podcasts
  • 19:32 50th anniversary greeting from Michael Wiley; how blogs and podcasts help build a real community

News and Features:

  • 22:03 Weblog design - A new study highlights the way most blog designs, layouts and terminologies confuse visitors; addressing usability and intuitiveness to make visitor engagement easier
  • 30:40 CBS News’ web strategy includes a new editorial blog, intended to engage directly with viewers - Will it create ‘unprecedented transparency in communication’ by mainstream media? Also, what the BBC is doing in engaging with the open source software developer community; the differences between British English and American English
  • 41:04 50th anniversary greeting from Amy Gahran; Beyond Spin for discussion
  • 42:49 Customer dissatisfaction and the power of blogs, from Jeff Jarvis and Dell to Adrian Melrose and Land Rover - How should companies deal with such situations? What are the opportunities and risks through engaging with customers in this way? And for not doing so?
  • 61:12 50th anniversary greeting from Steve Rubel and from Sam Whitmore; a middle-aged anniversary and using video
  • 64:00 50th anniversary greeting from Steve Lubetkin; and thanks to everyone for their comments

Outro:

  • 65:34 Neville outros the show; topics coming up for next Monday’s show; how to give your feedback; show notes; the music from Shel

Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show:

Intro - Skype, Paul Woodhouse, East Bay IT Group, Eric Rice, Jay Byrne, Robert Scoble, Fergus Burns, Jeremy Wright, Steve Rubel, Michael Wiley, Loic Le Meur, Mike Wing, Angela Sinickas and Tudor Williams, show archives listing, Audioblog.com.

Listeners’ comments discussion - Lee Hopkins, Britt, iTunes, Apple, Adam Curry, Mary-Ann Horley, Susan Getgood, Angela Booth, Donna Papacosta, International Nanocasting Alliance, Graham Wallace, Dave Taylor, Dan York, Michael Wiley, GM FastLane Blog.

News and Features - Catalyst Group Design, Expression Engine, TypePad, Blogger, WordPress, Business Week Well Spent, Business Week Blogspotting, TypePad new features, Technorati, del.icio.us, Furl, CBS News, Vaughn Ververs, New York Times, CNN, ABC News, NBC News, BBC News, BBC, BBC Open Source, BBC Backstage, Creative Commons, Forrester Research, Amy Gahran, Beyond Spin, Dell, Jeff Jarvis, Adrian Melrose, Land Rover, Discovery, The Truth About the Land Rover Discovery 3, Christopher Carfi, General Motors, Treonauts, Treo, Harrison-Cowley, Jeremy Clarkson, Top Gear, Steve Rubel, Sam Whitmore, Steve Lubetkin.

Outro - Christian Dozzler, Louisiana (MP3), For Immediate Release, A Shel of My Former Self, NevOn.

If you have comments or questions about this show, or suggestions for our future shows, email us at comments@forimmediaterelease.biz, or call the Comment Line at +1 206 984 0931. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Monday July 18…

Posted by neville on 07/14 at 07:11 AM
Show Notes • (6) Comments • Permalink

Tuesday, July 12, 2005

iTunes issues

We don’t know why, but Apple’s iTunes is grabbing the wrong shows. If you subscribe to “For Immediate Release” through iTunes, you could get just about anything. One subscriber got the last show (#48), another got #47, another got the Siemens interview. Subscriptions through other podcatching software is all working just fine. If you didn’t get show #49, you can download it from the “For Immediate Release” blog or subscribe through an alternative podcatcher. In the meantime we’re in touch with Apple to see if we can figure out what’s up.

UPDATE: This appears to be fixed. I’ve downloaded the correct show three times in a row from iTunes.

Posted by shel on 07/12 at 02:07 PM
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The Hobson & Holtz Report - Podcast #49: July 11, 2005

Content summary: Listeners’ comments (on credibility, trust and relationships; bloggers should ask first; get over show length; speed up the blog; iTunes and subscribing to the show); iTunes, podcasting and RSS concerns; countering a view that podcasts are a fad; the London bombings and the milestone role of citizen journalism; what African bloggers say about Live8; from Our Correspondent Down Under; the Ketchum saga continues.

Show notes for July 11, 2005

download mp3 podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 60-minute conversation recorded live from Amsterdam, The Netherlands, and Washington, DC, USA.

Download the file here (MP3, 27MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod or other digital player, you’ll also need a podcatcher such as the free iPodder, DopplerRadio or iTunes 4.9, or an RSS aggregator that supports podcasts such as FeedDemon).

In this edition:

Intro:

  • 00:31 Neville introduces the show; how to give your feedback; show notes; what’s in this edition

Listeners’ comments discussion:

  • 02:16 Craig Jolley on credibility, trust and relationships when talking to bloggers and journalists - what’s now fair game on disclosing information?
  • 06:59 Susan Getgood says a blogger should always ask first before blogging a conversation with a friend - understanding the rules of engagement today
  • 08:34 On show length, Susan also says this show’s long and quite good - get over it if you have a problem with length
  • 09:25 Lee Hopkins wants the podcast blog home page to open far more quickly, so Shel obliges
  • 10:28 Ron Shewchuk likes iTunes 4.9 and subscribes there to this show

News and Features:

  • 11:52 iTunes and podcasting - concerns for podcasters on Apple’s proprietary RSS requirements
  • 15:03 While Dave Taylor thinks podcasts won’t help promote your business, saying it’s all a fad, Shel and Neville outline why they think it can and how it’s not a fad
  • 29:36 The London bombings - Neville comments on his experiences in London last Thursday
  • 32:43 The role and contribution of citizen journalism in times of tragedy - the London bombings are a major milestone in the symbiosis between mainstream media and citizen journalists
  • 38:42 Live8 and what bloggers in Africa have to say - cynical and dismissive commentaries, in large part - and getting those opinions heard
  • 43:07 From Our Correspondent Down Under: Lee Hopkins - on the London bombings, Adam Curry’s CastBlaster, OneNote for capturing thoughts and podcasting notes, saw-sharpening with FIR
  • 48:51 The Ketchum saga continues - their PR Week interview, Constantin Basturea’s analysis of it and how spin just doesn’t work

Outro:

  • 54:07 Neville outros the show; how to give your feedback; show notes; next Thursday’s show is #50; the music

Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show:

Listeners’ comments discussion - Craig Jolley, Charles Pizzo, Ross Mayfield, Richard Byrom, Susan Getgood, Lee Hopkins, Ron Shewchuk.

News and Features - iTunes, Adam Curry, Daily Source Code, RSS validators, Apple, Dave Winer, Todd Cochrane, Dave Taylor, Ask Dave Taylor, Dave Taylor’s podcast post, Podscope, Blinkx, Apple’s AAC file format, iPod, Windows Media Player, Audacity, Forrester Research report on Podcasting for Marketers, Adam Curry’s and Ron Bloom’s strategycast, Jupiter Research, GM podcasts, David Lawrence, Max Hansen, the London bombings, Sky News, Neville’s podcast on his London experiences, the Asian tsunami, CNN, Hurricane Dennis, BBC News, The Guardian, Fox News, Live8, Live8 bloggers in Africa, Bob Geldof, Bono, Lee Hopkins, CastBlaster, Sound Forge, Microsoft OneNote, Blogger, Ketchum, Constantin Basturea, The New PR Wiki Hot Issues Ketchum Timeline, PR Week, Steve Rubel.

Outro - Garageband.com, Naomi Rodriguez, Special, For Immediate Release, A Shel of My Former Self, NevOn.

If you have comments or questions about this show, or suggestions for our future shows, email us at comments@forimmediaterelease.biz, or call the Comment Line at +1 206 984 0931. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Thursday July 14…

Posted by neville on 07/12 at 12:50 AM
Show Notes • (5) Comments • Permalink

Thursday, July 07, 2005

The Hobson and Holtz Report - Podcast #48: July 7, 2005

Content summary: The London bombings; communication plan for new media available for download; listeners’ comments (on mixing a real CEO blogger with a fake blog; explaining open source marketing; critical analysis of Virgin’s New York podcasts; political PR in the US and EU; a new podcast browser); report on raising awareness in the UK about new media; Technorati tags, Expression Engine and no answer from Technorati support; social media, trust and what’s now on/off the record; last words on the length of this show.

Show notes for July 7, 2005

download mp3 podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 66-minute conversation recorded live from Concord, California, USA, and almost live from London, England.

Download the file here (MP3, 30MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod or other digital player, you’ll also need a podcatcher such as the free iPodder, DopplerRadio or iTunes 4.9, or an RSS aggregator that supports podcasts such as FeedDemon).

In this edition:

Intro:

  • 00:29 Shel introduces the show; on the London bombings; how to give your feedback; show notes; what’s in this edition
  • 02:29 Lee Hopkins’ communication plan PDF available for download

Listeners’ comments discussion:

  • 03:06 Sebastian Keil‘s communication challenge (show #47: should he combine a real CEO blogger with a fake/character car blog?) - suggestions from Chris Thilik, Susan Getgood, Jay Vorhees, Andrew Marritt (at 26:16); Shel says this podcast has now turned into a multi-directional conversation, building community
  • 12:00 James Cherkoff explains how open source marketing is about innovation and new techniques and not about brand guardians and close control
  • 13:17 Rob at PodcastNYC critically dissects the Virgin Atlantic podcasts about New York and asks - is this stereotypical character podcast really how Virgin Atlantic wants to build its reputation?
  • 27:21 Howard Harawitz on political PR in the US and the EU; learning about RSS and creating a podcast browser (available for download)

News and Features:

  • 29:57 Raising awareness about blogs, RSS and other new media in the UK - Neville reports on an event in London he participated in and three tips for how communicators can make a start themselves in finding out what people are saying about their companies; comment on the London Olympics 2012
  • 37:36 Shel on Technorati tags, how Expression Engine handles categories and how he’s still waiting for an answer from Technorati about Atom
  • 39:24 Charles Pizzo has concerns about social media and trust - when you speak to a blogger or podcaster, are they ‘pseudo journalists’ and what’s on or off the record now? Shel and Charles discuss on the phone - do you value the people or the information and where are the boundaries now? And should we be calling blogs and podcasts “unsocial media”?
  • 47:09 Absolutely the last time we’ll talk about the length of our show - Shel introduces commentary about podcast content, delivery and length; Neville discusses listeners’ critiques

Outro:

  • 60:20 Hold-over topics and what some discussion themes will be for Monday’s show;
  • 60:54 Shel outros the show; how to give your feedback; show notes; the music

Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show:

Intro - London bombings, Neville Hobson (he’s ok), Lee Hopkins.

Listeners’ comments discussion - Sebastian Keil, Chris Thilik, Susan Getgood, Jay Vorhees, Andrew Marritt, James Cherkoff, ChangeThis.com, Rob at PodcastNYC, Virgin Atlantic, Virgin Atlantic New York podcasts, Per Se, Todd English, English is Italian, New York Minute Show, Howard Harawitz, Blinkx. News and Features - iRiver, Google News, Technorati, Intelliseek, BlogPulse, Bloglines, PubSub, London Olympics 2012, Hilton Hyde Park, Hill & Knowlton UK, Technorati tags, Expression Engine, Atom, Charles Pizzo, Brian Kilgore, David Murray, Mike Wing interview, Julie Freeman, David Kistle (PDF), David Becker, Dan York, David Tebbutt, Max Hansen, Walter Murch, Build a Better Podcast, podcast review of Todd Cochrane’s podcasting book. Outro - Adam Curry, Daily Source Code, Rob Costlow, I Do, For Immediate Release, A Shel of My Former Self, NevOn. If you have comments or questions about this show, or suggestions for our future shows, email us at comments@forimmediaterelease.biz, or call the Comment Line at +1 206 984 0931. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show. So, until Monday July 11…

Posted by neville on 07/07 at 10:22 PM
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FIR #48 is up and Neville is safe

“For Immediate Release: The Hobson & Holtz Report” show #48 is available for download now. Show notes will be up on Friday, July 8. It took Neville longer to get back from London than he anticipated for reasons that should be obvious. You can read about his experience during and following the attack, and even listen to an audio file he recorded on his way to Heathrow, over on his blog.

Posted by shel on 07/07 at 03:29 PM
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Lee Hopkins’ communication plan

Lee Hopkins, our correspondent from the Adelaide hills in Australia, told us weeks ago about a internal communication plan he had developed for a client that called for intranet improvements, blogs, podcasts and a host of other elements most of us would love to see in our organizations. We had some feedback asking if the plan could be offered to FIR listeners, and Lee graciously agreed. It took a while for him to strip his client’s name and genericize the plan, but he’s done it and forwarded it along. You can get it here. It’s 50 pages long in PDF format, less than 1 MB, and most definitely worth the time it takes to have a look.

Posted by shel on 07/07 at 03:21 PM
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