Monday, March 24, 2014

Lilach Bullock on AMP UP Your Social Media

AMP UP Your Social MediaLilach Bullock is the founder of Socialable, a digital marketing agency that helps businesses leverage social media to generate more revenue. Lilach recently joined AMP Up Your Social Media’s host Glenn Gaudet to discuss how to get the most out of your social media marketing.

“Try to be different. Don’t be afraid to be controversial. Some of the most controversial posts have received the most shares. It pays to be different.

Lilach offers these tips to maximize your social media marketing efforts:

  1. Don’t just bold post. Build and nurture relationships with your followers to create an engaged, organic fan base.
  2. Research to see where your customers are. Don’t just follow the bandwagon and join Facebook and Twitter, see what “smaller” platforms might work even better for you (ex: StumbleUpon, Reddit, Instagram, Pinterest, etc.)
  3. Make sure you have enough resources to respond to all of the comments you receive. Responding is crucial to building your social media relationships.

To connect with Lilach follow her on Twitter at @LilachBullock and visit www.socialable.co.uk.

About Lilach Bullock

Lilach BullockLilach is the founder and driving force behind Socialable, and highly regarded on the world speaker circuit. Forbes and Number 10 Downing Street have even been graced by her presence! In a nutshell, she’s a hugely connected and highly influential serial entrepreneur – the embodiment of Digitelligence.

Listed in Forbes as one of the top 20 women social media power influencers and likewise as one of the top social media power influencers, she is one of the most dynamic personalities in the social media market, she actively leverages ethical online marketing for her clients and for Socialable.

After launching her first business within three years of becoming a mother, her financial success was recognised by being a finalist at the Best MumPreneur of the Year Awards, presented at 10 Downing Street. Following a resultant offer and wishing to spend more time with her daughter, she sold her first business to focus on social media, developing a multi-site blog and online marketing portfolio that generates in excess of 600,000 + page views per month.

A business owner, social media consultant, internet mentor and genuine digital guru, Lilach is consulted by journalists and regularly quoted in newspapers, business publications and marketing magazines (including Forbes, The Telegraph, Wired, Prima Magazine, The Sunday Times, Social Media Today and BBC Radio 5 Live). What’s more, her books have achieved No 1 on Amazon for Sales and Marketing and Small Business and Entrepreneurship.

When Lilach isn’t working she enjoys spending time with her family and is an avid fan of Zumba.
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Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Glenn Gaudet on 03/24 at 07:51 AM
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The Hobson & Holtz Report - Podcast #748: March 24, 2014

FIRIntro: Neville on Skype via a 4G connection from Three UK; welcome to our new sponsor, Igloo Software; FIR interviews coming soon: with Ekaterina Walter and Jessica Gioglio on their new book "The Power of Visual Storytelling", and with Jay Lauf, Publisher of Quartz magazine;

Quick News: The rise of native advertising is fueling an increase in full-length mobile videos, Donna Papacosta and Steve Lubetkin collaborating on a new book about the business of podcasting, yes we’re talking about augmented reality again, 20 different ways of using the Twitter favourite button; Ragan promo;

News That Fits: How real-time content can be used to make the most of new devices; Michael Netzley’s Asia Report: daunting contextual challenges complicate messaging around missing Malaysian jet; angst over the future of PR; the Media Monitoring Minute with CustomScoop; listener comments from the FIR Podcast Community on Google+; is there a future for ‘social selling’ after Oracle fires Jill Rowley?; Dan York’s Tech Report: on the way to Singapore and an ICANN meeting, and more; Igloo Software promo; 4 new shows last week on the FIR Podcast Network; social media becomes a more powerful tool for B2B;

Outro: Neville’s speaking at the Norwegian Communications Association annual conference #komdagen in Oslo on March 27; and he’s not here live next week so Shel will be joined by guest co-host Olivier Blanchard; music from Kyle Hollingsworth Band; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for March 24, 2014: A 94-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the "everything" RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday March 31…

Posted by neville on 03/24 at 12:31 AM
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Saturday, March 22, 2014

Igloo Software joins FIR as our latest sponsor

Igloo SoftwarePlease join us in welcoming Igloo Software as the latest FIR Podcast Network sponsor. Igloo, which offers a web-based platform for collaborating at work, will join Ragan Communications and CustomScoop as sponsors of The Hobson and Holtz Report.

Through the Igloo platform, employees can share files, get (and share) answers, solve problems, locate information and expertise, and tap into the collective knowledge of the company’s customers, partners and peers, from wherever they are.

For up to 10 people, Igloo is free, with per-user pricing after that. Gamification, social analytics and other state-of-the-art elements are built into the platform, which can be customized to reflect your organization’s image. Companies using Igloo’s intranet software include Kimberly-Clark and International Data Corporation.

Igloo Discussions

The company is headquartered in Kitchener, Ontario, Canada.

As always, we strive to identify sponsors whose products and services are relevant to the FIR community. We’re confident we’ve achieved that goal with the addition of Igloo to the Hobson and Holtz Report. Please show them your support by checking out the site and seeing what they have to offer.

Posted by shel on 03/22 at 07:46 AM
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Wednesday, March 19, 2014

FIR Presents Inside PR 366: Kelly Blazek, LinkedIn Connections, and Proper Communication

FIR Presents Inside PRMartin Waxman is back and we are grateful because he is much better at the intro and closing than Joe Thornley and me.

We kick the show off by talking about the Kelly Blazek crisis situation that happened a couple of weeks ago.

As a quick refresher (or the story, for those of you who missed it), the 2013 Cleveland Communicator of the Year received an email from a young professional who is moving to Ohio and searching for a job.

Because Blazek runs the 7,300 member marketing job board for the Cleveland area, this young woman sent her a LinkedIn message, explaining who she was, her business expertise, and what kinds of jobs she could do. She then asked to join the jobs board.

What she received from Blazek, in return, was both unprofessional and … strange … for a communicator.

Kelly Blazek reply

While we don’t beat this horse to death, it did create an interesting conversation about LinkedIn and how we each use the tool.

As it turns out, we have three different uses for it: Ambivalence, referrals, and contact management, which makes it an interesting look at how there really is no right way or wrong way to use social media. Except to not take your bad day out on someone asking or help.

Martin also mentions he hates the generic LinkedIn requests. You know the one. The, “I’d like to add you to my professional network” with no mention on how you know the person or why you’d like to connect.

He also talks about his pet peeve, which is people who have never worked with you asking you to write a recommendation.

After you listen, we leave the floor to you. What are your personal rules about LinkedIn connections?

P.S. While Terry Fallis’s new book, No Relation, doesn’t come out until May, as is his modus operandi, he is podcasting it for you ahead of time. Check it out!

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FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at insideprcomments@gmail.com, or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by shel on 03/19 at 01:46 PM
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Tuesday, March 18, 2014

FIR B2B #5: The Truth about Leads with Dan McDade

FIR B2BPaul Gillin and Allan Schoenberg host the FIR B2B podcast. In this episode:

News & Trends

The latest CMO Survey finds that CMOs expect social media spend to grow from 7.4% of budgets to 10.1% in the next 12 months. In five years, they expect social to make up 18% of total marketing spend. Despite this trend, 49.2% of marketing executives say they haven’t been able to show the impact of social yet, and an additional 34.8% have only a qualitative sense of its effectiveness. Is ROI really that important or is learning how to use social media simply a requirement for doing business today.

Yesmail recently reported that half of all B2B emails are now opened on a mobile device, yet a BtoB magazine study released about a year ago indicated that only a pitiful 10 percent of B2B marketers had used mobile platforms in the past year. But B2B marketers are catching up. A recent Advertising Age report found that 38.6% of B2B marketers said they currently use mobile in their strategies and of those respondents, 47.3% use apps. Ihat’s up from 21% in 2012. This special report on FierceCMO looks at how mobile is impacting B2B marketing. That doesn’t mean everyone should go all in on mobile, but you should at least be aware of what devices your customers are using.

In related news, LinkedIn announced it is expanding its mobile advertising opportunities. Now B2B marketers will be able to directly reach customers and prospects via email on mobile devices by sponsoring the company’s InMail. LinkedIn continues to find new ways to monetize its more than 270 million members.

A survey Of 175 B2B buyers reveals what they want to see on vendor websites. The top choices are detailed contact information, case studies, white papers and articles. Nearly half see blogs as impacting their decisions. Further evidence that blogging is an imperative for B2B companies.

A fascinating chart from Experian shows the role of different media channels in customer decision-making process. Search is the top “greeter” while a website is the top “closer.”

Michael Procopio was one of the first group of LinkedIn members to get access to the new publishing features. He shares a comment about his experience.

Guest: Dan McDade

Our guest this week is Dan McDade, founder of PointClear, a firm that helps B2B companies with complex sales processes drive more revenue through effective prospect development. Dan is the author of The Truth About Leads, a book that sheds light on the little-known secrets that help focus B2B lead-generation efforts and get sales and marketing in alignment. Dan shares a horror story about the cost of poorly qualified leads and we launch into a discussion of the most common myths and mistakes about prospecting.

Closing rant

The future of your business is digital...or you’ll be…extinct. That’s the rather doom and gloom opening sentence from a recent Forrester report. With all due respect to Forrester, Allan disagrees.

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About Your Hosts

Paul GillinPaul Gillin is a veteran technology journalist and a thought leader in new media. Since 2005, he has advised marketers and business executives on strategies to optimize their use of social media and online channels to reach buyers cost-effectively. He is the author or co-author of five books, including Social Marketing to the Business Customer (2011), the first book devoted entirely to B2B social media marketing. He is also a social media trainer and coach at Profitecture, a training firm for B2B companies and their channel partners.

Allan SchoenbergAllan Schoenberg is based in London and responsible for managing the international media relations, issues management and brand communications for CME Group, the world’s leading and most diverse financial marketplace. He was instrumental in launching the company’s social media activity in 2007 and continues to lead its social strategy and online community engagement. He has more than 20 years of experience in B2B communications, including his work for Accenture, Edelman Worldwide and Fleishman Hillard.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR B2B is brought to you with Lawrence Ragan Communications,serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Paul Gillin on 03/18 at 09:28 AM
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Monday, March 17, 2014

Thought Leadership with Mitchell Levy and Michael Procopio, Episode 14: Mar 17, 2014

Thought Leadership with Mitchell and MichaelIn this episode of Thought Leadership with Mitchell and Michael (hashtag #TLL) we interview Vanessa DiMauro (@vdimauro).

Vanessa talks about thought leadership, community and social business.

Vanessa has had a diverse career, including a stint as executive director at ComputerWorld, director of online community for Cambridge Technology Partners, and vice president for strategy and research with CRX Systems. She has also been heavilyi involved with the Society for New Communication Research. More about Vanessa on LinkedIn and LeaderNetworks.com

Vanessa DiMauro

Join us 11 am PT / 2 pm ET / 7 pm GMT on Saturday every week. The show blog is Thought Leader Life.

Any comments or suggestions for the show please send them. Thank you for listening and if you like what you hear, please leave a review on iTunes! 

This episode was sponsored, in part, by THiNKaha.com, helping experts become thought leaders.

You can connect with Mitchell at MitchellLevy.com, @HappyAbout on Twitter, or join his Thought Leadership Best Practices Group on LinkedIn; and with Michael at MProcopio.com, on Twitter: @MichaelProcopio; or Google+: Michael J Procopio

Get this podcast:

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR presents Thought Leadership with Mitchell and Michael is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Michael Procopio on 03/17 at 05:11 PM
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Gina Joseph on AMP UP Your Social Media

AMP Up Your Social MediaGina Joseph is the Digital Engagement Manager for Cision, a PR Software Marketing Solutions company. Gina focuses on content creation, email marketing and engaging with clients.  Gina recently joined AMP Up Your Social Media’s host Glenn Gaudet to discuss the importance of content in social media marketing.

“If you are trying to kickstart your social media, do a lot of reading! I love RSS feeds! Look to see what is new and happening so you can share that content.”

Gina offers a few “tricks” for content creation:

  1. Meet regularly with your marketing and sales teams to have brainstorm sessions to decide on relevant content. Review questions and trends from your customers to create valuable content pieces.
  2. Create evergreen content (Q&As, Tip Sheets, etc.) that you can repurpose and repost.
  3. After you have your content, decide what the best avenues for sharing them are. Facebook? Twitter? Pinterest? Email? Who are you trying to reach and what would be most impactful?
  4. Rather than just reposting content from last season, refresh it with up-to-date trends or new tips and tricks.

About Gina Joseph

Cision's Gina JosephGina has a background rooted in the media and communications fields, including writing, marketing and public relations. In the past three years she has developed her skills in social media, and now uses social media platforms to engage with media professionals and to promote Cision. She uses social media tools to monitor customer inquiries, appreciation, complaints, and sales leads. She is constantly learning about new platforms and ways to connect digitally.

To connect with Gina email her at gina.joseph@cision.com or find her on Twitter at @cisionnavigator.

Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Glenn Gaudet on 03/17 at 04:30 PM
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