FIR on Higher Education #21 – Harvard Business School CMO Brian Kenny on Marketing Leadership
How do you balance stakeholder priorities in leading a school’s marketing and communications operations? How do you build consensus without getting bogged down in politics?
Brian provides tips on how to lead a marketing and communications office. We cover:
• The lessons Brian learned in launching a new brand campaign when he first joined Harvard Business School in 2008.
• How Brian mobilizes and empowers his team.
• How Harvard Business School balanced competing internal points of view and ultimately adopted a paid model for online courses.
• Advice on starting in a new role in marketing and communications.
In our reports section, I share findings from the Chronicle of Higher Education’s survey of Professors Who Taught a MOOC, while contributor Harry Hawk discusses big data and higher education.
This episode is sponsored in part by Experiential Communications’ forthcoming Online Media Training Program for Academics.
About Brian Kenny
Brian brings two decades of experience in developing marketing strategies and plans for large global institutions to his role at Harvard Business School (HBS). As the School’s first Chief Marketing and Communications Officer, he has oversight of the HBS brand globally, including coordinating the planning and implementation of all the School’s marketing, communications and public relations efforts around the world. Working with the dean’s executive team and leading HBS faculty, Brian oversees the alignment of branding, marketing, and media relations efforts across the HBS enterprise including the MBA program, Executive Education, and HBS Publishing.
Brian has led multifunctional marketing teams in several global institutions spanning a number of industry sectors. Most recently he was Vice President of Marketing and Communications at Northeastern University, where he engineered a branding and marketing program to help propel the university into the top 100 nationwide. Previously he oversaw global marketing for management consultancy The Monitor Group and led marketing programs for Genuity, a $2 billion Internet company. In addition, he has held marketing leadership positions at various other organizations, including Arthur D. Little and Boston University.
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About Your Host
Kevin Anselmo is the Founder and Principal of Experiential Communications, a consultancy focused on education. He helps brands within academia - whether individual or corporate - communicate with stakeholders. He also teaches communications and public relations workshops to different individuals and groups and is currently designing an online media training program for academics.
Previously, Kevin was Director of Public Relations for Duke University’s Fuqua School of Business and prior to that managed the media relations for IMD Business School in Switzerland. In addition, he was an adjunct communications professor at Nyack College in New York.
Currently based in Chapel Hill, North Carolina, Kevin lived and worked in Switzerland for eight years and in Germany for two years. He has led public relations initiatives in various countries around the world.
Find Kevin on Twitter: @kevinanselmo.
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FIR on Higher Education is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.