FIR Interview: Brian Solis
Shel Holtz interviews Brian Solis about the updated edition of his book, Engage, among other topics.
FIR co-host Shel Holtz talks with Brian Solis about the update to his book, Engage, among other topics including social business and the role of frontline employees in representing their organizations online.
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About our Conversation Partner
Brian Solis is a Principal Analyst at Altimeter Group. Brian works with businesses on new media strategies and frameworks to build bridges between companies and customers, employees, and other important stakeholders. Additionally, he specializes in change management to help businesses (and the leadership team) introduce new media resources, systems and processes, and management layers to effectively embrace and excel around the connected customer. As a result, CRM Magazine named Brian as an influential leader of 2010.
Brian is globally recognized as one of the most prominent thought leaders and published authors in new media. His latest book Engage is an award winning reference guide for businesses to build, cultivate and measure success in the social web. A digital analyst, business strategist, and futurist, Brian has studied and influenced the effects of emerging media on business, marketing, and culture.
His blog, BrianSolis.com is among the world’s leading business and marketing online resources, ranking among the top 1% of all blogs tracked by Technorati. Brian is also ranked as one of the leading voices in the AdAge Power 150 index of worldwide marketing bloggers. He actively contributes to FastCompany, BusinessWeek, AdAge, Harvard Business Review, and Mashable. joining Altimeter Group, Brian led interactive and social programs for Fortune 500 companies, notable celebrities, and Web 2.0 startups since 1999 as Principal of FutureWorks.
Connect with Brian on Twitter at @BrianSolis.
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This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.