Show Notes

LInks to items mentioned in the podcast

Monday, July 21, 2014

FIR Presents Inside PR #378: The news you may never see

FIR Presents Inside PRIt’s just Gini Dietrich and me on this week’s inside PR. Martin Waxman is in Las Vegas for SXSW V2V. He’ll be back next week.

We talk about Facebook’s communications response to the controversy around their mood altering experiment. Gini gives them marks for being consistent in their position. I question whether you can ever win if your position is bad.

Facebook’s manipulation of our newsfeed leads to our second topic. Are we getting a complete picture of the world around us if we rely on our social networks to bring news to us? Tom Krazit wrote a must-read post about this on the GigaOm blog. And Gini and I use it as a point of departure for our conversation.

Finally, we talk about the information we don’t want to receive – SPAM. Canada is several weeks into the implementation of CASL – the Canadian Anti-Spam Law. And we talk about its impact on companies trying to reach out to potential new customers.

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We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 07/21 at 01:32 PM
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The Hobson & Holtz Report - Podcast #765: July 21, 2014

FIRQuick News: French blogger fined for writing a critical restaurant review that achieved a high Google search ranking, Russian government caught editing Wikipedia entry for MH17 tragedy, is PressFriendly making PR agencies sweat?, Bing follows Google in offering Europeans the ‘right to be forgotten’; Ragan promo;

News That Fits: Are automated ‘editing bots’ the future foundation for knowledge development on Wikipedia?; Dan York’s Tech Report: at the IETF meeting in Toronto, Google Analytics for iOS, WordPress Weekly podcast, WordPress 4.0 coming, rapid content development; re-thinking earned, owned, and paid media; the Media Monitoring Minute with CustomScoop; listener comments in audio and in the FIR Podcast Community on Google+; how bad were Microsoft leadership’s emails to employees that tucked away mention of 12,500 layoffs?; Igloo Software promo; the past week on the FIR Podcast Network; there’s a link between social media and corporate reputation;

Music by Soft Plastic; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for July 21, 2014: An 88-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the "everything" RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday July 28…

Posted by neville on 07/21 at 10:01 AM
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Friday, July 18, 2014

FIR presents Linked Conversations with Chuck Hester, Episode 18: June 25, 2014

Linked ConversationsWelcome to the latest episode of Linked Conversations with Chuck Hester.

This episode, I talk about new features on LinkedIn and share a bit of news from my career: I have signed a contract to write my next book: Social Media for the Rest of Us: A Boomer’s Perpsective. I also share an excerpt from my latest blog on LinkedIn that relates to the book: Beware the Nextperts! You can read it here:

Craig NewmarkThis episode’s guest is Craig Newmark, founder of craigslist. While he still considers himself a “customer service rep” for craigslist, most of Craig’s primary focus is craigconnects, which he launched in March 2011.  The mission of craigconnects in the short term is to promote and enhance the use of technology and social media to benefit philanthropy and public service.  He uses the craigconnects platform to support effective organizations working for veterans and military families, open government, public diplomacy, journalistic ethics and accountability, fact-checking, consumer protection, election protection and voter registration. 

He is a LinkedIn influencer with more than 700,000 followers on LinkedIn. He is also on Twitter at @craignewmark.

It was an honor to talk with Craig Newmark and get his take on social media and “treating someone like they are standing right in front of you!”

Be sure to check out LinkedConversations’ Google+ community and our LinkedIn Group: “The Podcast I Can’t Name Due to the Rules Group!”

Enjoy the show and thanks for listening and if you like what you hear, spread the word!

Get this podcast:

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the "everything" RSS feed.

FIR presents LinkedConversations with Chuck Hester is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by shel on 07/18 at 02:18 PM
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Thursday, July 17, 2014

Media Bullseye Roundtable 2014.4 with guest co-host Chuck Hester

Media Bullseye RoundtableA note about the episode numbers for Media Bullseye Roundable. This is the fourth episode of 2014, hence the 2014.4 notation in the headline.

In this episode of the Roundtable, Chuck Hester joins to discuss three topics:

—First, we dive into Chuck’s post about social media “experts” (or as he calls them, “nextperts”) and how experience and generational divides may impact the advice one gives.
—Next, we discuss Gini Dietrich’s assessment of Facebook’s PR response to it’s recent research into how the sentiment of the posts included in one’s newsfeed subsequently impacts one’s own posts.
—Finally, we tackle Amy Westervelt’s article on Medium where she argues that journalists should focus on journalism and not become ghostwriters and content creators for non-media organizations.

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About Your Host

Chip GriffinChip Griffin serves as CEO of CustomScoop, a media intelligence company he co-founded in 2000. CustomScoop provides a cloud-based subscription service that monitors, measures, and reports on traditional and social media coverage for Fortune 500 companies, non-profit organizations, public relations agencies, and small-to-medium sized enterprises. For two decades, Chip has worked in the public relations arena, including service in public and private sector organizations. He has co-founded more than half a dozen companies, and he writes and speaks frequently about the intersection of technology, media, and communications. He is a graduate of American University where he is President of the Alumni Association and a member of the School of Public Affairs Advisory Council. Chip lives in New Hampshire with his wife and two sons.

FIR Community on Google+

Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR’s Media Bullseye Roundtable is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Chip Griffin on 07/17 at 12:36 PM
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Monday, July 14, 2014

FIR Presents Inside PR #377: Big clients squeeze marketing companies and Facebook’s hold on youth

FIR Presents Inside PROn Inside PR this week, Gini Dietrich, Martin Waxman and I talk about two very different topics: the squeeze large clients are putting on their marketing partners and Facebook’s hold on young users.

The Big Squeeze

Gini kicks off the discussion about the growing number of large companies that are taking longer to pay their marketing partners. In the case of some companies, such as P&G and Mars, advertising agencies, marketing and PR partners will find themselves waiting up to 120 days – four months – for payment. And that can be crippling to a creative business. Gini has some thoughts about how PR agencies can avoid being caught in the slow payment trap. In the short term, it may come down to this: If you don’t want to play the big client game, extending your credit to people whose credit rating is is probably much better than yours, you may just have to say no. And if they won’t attempt to find a workable middle ground, you may just end up saying no to working for them.

Martin believes that this would be bad for creative agencies and for marketing itself. It used to be that creatives would be constantly breaking off of the larger agencies they worked for in order to form new ventures. And with a fresh creative perspective, many of them would land a large account that would enable them to build an agency in their own vision. Heck, that’s how Terry Fallis and I started Thornley Fallis. A couple of guys with a fresh perspective on the business working on folding banquet tables in borrowed space. But we landed B.C.E. (Bell Canada Enterprises), then GlaxoSmithKline, and then Molson. And from there, the business took off.

Is that still possible in this current environment? Martin asks, “How can you compete to win clients like this if the financial terms would put you out of business before you have a chance to grow?” Yes it is possible, but ever more difficult. In order to succeed, small agencies need to keep a focus on what has always been the most important factor. Creativity. If we can do something that’s truly remarkable and memorable, we still can thrive.

Facebook’s Hold on Youth

Recently, some have suggested that Facebook is past its prime with teens. A study from Forrester Research indicates that Facebook still remains young people’s favorite social network. Martin agrees that Facebook may still be used by teens. But he suggests that we look at an intangible factor that may point to the future. Do teens still consider it cool? Or are they there because they have to be because their friends are there? If that’s the case, Gini suggests that teens will not remain reliant on Facebook. Older people who have left school, moved away from their hometown, and are in mid-career, rely on Facebook to keep them connected with the people that they knew at an earlier time. Teens, however, are surrounded by their social network. They don’t need Facebook to stay in touch with friends. They know who their friends are and they can easily use different media, including texting, to stay in touch with their friends.

I think there’s a different between these two questions, “Do people use it?” and “Do people feel cool when they use it?” The first question finds its answer in past behaviour. The second question points the way to future behaviour. And if that’s the case, don’t count on Facebook keeping its stranglehold on youth. For now, young users are still on Facebook. But where will they be next year?

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 07/14 at 02:18 PM
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The Hobson & Holtz Report - Podcast #764: July 14, 2014

FIRFIR Book Review of ‘Mobile Mind Shift’ posted;

Quick News: Twitter releases new analytics dashboard; beware of Google Maps hackers; how to unfollow, mute or ignore people on Facebook, Twitter, LinkedIn and more; Pew identifies threats to the Internet; Ragan promo;

News That Fits: Should content marketing efforts evolve into "media as a service?"; Michael Netzley’s Asia Report: Apple continues to face challenges in China, and more; the House of Commons debate: is wearable technology an ethics nightmare for communicators?; the Media Monitoring Minute with CustomScoop; listener comments from the FIR Podcast Community on Google+; there’s a disconnect between bloggers and communicators; Dan York’s Tech Report: WordPress, SoundCloud, and more; Igloo Software promo; the past week on the FIR Podcast Network;

Music from Tauk; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for July 14, 2014: A 93-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the "everything" RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday July 21…

Posted by neville on 07/14 at 01:53 PM
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Saturday, July 12, 2014

FIR Presents Inside PR Special Edition: SXSW V2V with Christine Auten

FIR Presents Inside PRMartin here.

And today we have a special episode where I talk to Christine Auten, producer of SxSW V2V, the younger, brasher sister festival of SxSWi. I say that because V2V is held amid the glitz and glamor of Las Vegas and focuses on startups and entrepreneurs.

One of the key differences between this year and last is that each day starts and ends with everyone together.

Mornings are for keynotes. On Monday, Ari Horie, the dynamic founder and CEO of Women’s Startup Lab talks about opportunities for women entrepreneurs. On Tuesday, John Maeda speaks about creativity and bringing Design to De$ign. Wednesday has Brian Solis interviewing Shinola president Jacques Panis on the ‘Built in Detroit’ movement and how that applies to startups.

After that come a series of breakouts, panels, inspiring 20/20 vision talks, workshops and mentor sessions. And then back for the final session of the day followed by the social program. This year, there’s going to be a film screening, music performance and for the final party, a bowling tournament – bring your socks.

The content focuses on the intersection of startups and showbiz – and there’s a special room for convergence sessions including What Rockers Can Teach Startups – that is, what lessons startups can take away from the passion-driven world of musicians and artists.

What differentiates SxSWV2V from SxSW?

Christine says the biggest thing is the size. It’s an intimate event all in one space where you can meet and chat with everyone.  And when you leave, it feels like the people you met are not just connections, they’re more like a family.

What’s Christine expecting in 2014?

“We don’t know what the show’s going to be like till we get there,” she says. “The community makes up so much of the experience.”

Interested in more info? Here’s the schedule. Or follow the hashtag #sxsw2v.

And here’s a blog post on my Supercharged Storytelling for Startups session.

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 07/12 at 09:06 AM
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