Show Notes

LInks to items mentioned in the podcast

Thursday, February 19, 2015

FIR Interview: Red E App CEO Jonathan Erwin on employee communication trends and challenges

FIR InterviewsA special report on trends and challenges facing internal communicators drew on the observations of nine internal communications experts, including Peter Shankman, gini Dietrich, Susan Cellura, Steve Kaus, and FIR co-host Shel Holtz. In this FIR interview, The report—available for free from Red E App—a mobile tool that connects employees and organizations across a variety of dimensions—addresses eight distinct problems and six solutions.

In this FIR interview, Shel talks with Red E App co-founder and CEO Jonathan Erwin about the report—Internal Communications 2015—and some of its key findings.

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About our Conversation Partner

Jonathan ErwinJonathan is the co-founder and CEO of Red e App, an enterprise mobile platform that enables businesses to create a private or semi-private mobile network, allowing them to instantly communicate to the mobile device of their audience.

Jonathan has served in strategic sales, marketing and executive roles within the technology marketplace for over 20 years. His experience, coupled with his vision and dedication to service and thoughtful communication has led him to create, develop and bring the Red e App mobile platform to market.

You can reach Jonathan on Twitter at @JonathanCErwin.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Podsafe music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.

Posted by shel on 02/19 at 06:09 PM
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Media Bullseye Roundtable 2015.01 with Guest Co-Host Jen Phillips

Media Bullseye Roundtable

Jen Phillips of 4L Strategies joins the Roundtable this week to discuss a variety of topics of interest to public relations and communications professionals.  Among the subjects we explore include:

—The FAA’s proposed regulations on drones ... and what that means for the media and communicators.

—The suddenly changing media landscape, including the Brian Williams kerfuffle and what it means about trust.

—The pending departure of Jon Stewart from the Daily Show and who will fill his shoes.


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About Your Host

Chip GriffinChip Griffin serves as CEO of CustomScoop, a media intelligence company he co-founded in 2000. CustomScoop provides a cloud-based subscription service that monitors, measures, and reports on traditional and social media coverage for Fortune 500 companies, non-profit organizations, public relations agencies, and small-to-medium sized enterprises. For two decades, Chip has worked in the public relations arena, including service in public and private sector organizations. He has co-founded more than half a dozen companies, and he writes and speaks frequently about the intersection of technology, media, and communications. He is a graduate of American University where he is President of the Alumni Association and a member of the School of Public Affairs Advisory Council. Chip lives in New Hampshire with his wife and two sons.

FIR Community on Google+

Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR’s Media Bullseye Roundtable is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Chip Griffin on 02/19 at 05:49 AM
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Monday, February 16, 2015

The Hobson & Holtz Report - Podcast #795: February 16, 2015

FIRQuick News: Vint Cerf, “Father of the Internet,” warns we may be living in a lost century; eBay-style online courts proposed in the UK to resolve low-value claims; Snapchat Discover chalks up huge early success; France demands that its future leaders must speak English; Ragan promo;

News That Fits: Want to post a comment? You’ll have to pay for that; Dan York’s Tech Report: Ello news, iPad Teleprompter, and more; employee ambassador programs: a case study; the Media Monitoring Minute with CustomScoop; listener Comments in audio, email and in the FIR Podcast Community on Google+; Forbes puts native ad for Fidelity on its print magazine cover - but was there sufficient disclosure?; the past week on the FIR Podcast Network; Igloo Software promo; five reasons to use hashtags in marketing campaigns;

Music from Hot Buttered Rum; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for February 16, 2015: An 82-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday February 23…

Posted by neville on 02/16 at 01:50 PM
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Saturday, February 14, 2015

FIR Presents Inside PR #399: Don’t put a Target on your back

FIR Presents Inside PRTarget Canada got itself into big business trouble in Canada. And it got itself into even bigger reputation trouble with the way it is leaving the country.

It has become commonplace for companies to care about being seen to be responsible corporate citizens. And this involves both doing and being seen to exercise their corporate social responsibility. To make the communities in which they operate better places. To give back as well as to receive.

We expect that corporations will want to be seen to be doing more than the bare minimum they can get away with. And perhaps that’s why Target Canada has garnered so much bad media in the wake of their decision to pull out of the Canadian market. They were perceived as doing as little as the law required them to do in order to get out of the country.

Whether this was justified or not, the company seemed almost to be playing rope a dope, absorbing the blows without attempting to fight back.

Did Target give its employees, its suppliers and its partners a raw deal? Were they inept or calculating in their communications? Will this affect their reputation in the United States?

Gini Dietrich, Martin Waxman and I explore these questions on this week’s Inside PR podcast. Give it a listen and make up your own mind. Does Target deserve the target on its back?

Context

Here is a selection of the media coverage and commentary around Target’s retreat from Canada:

Send us an email or an audio comment to .(JavaScript must be enabled to view this email address), join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Send us an email or an audio comment to .(JavaScript must be enabled to view this email address), join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 02/14 at 01:27 AM
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Wednesday, February 11, 2015

FIR on Higher Education #28 – How to Build Your Thought Leadership by Conducting Interviews

Many academics think their sole role from an external communications point of view is to be the interviewee. There are also incredible opportunities to build thought leadership by being the interviewer, as McGill University Professor Karl Moore can attest to.

Professor Moore’s CEO Interview Series is disseminated across various external communications channels. But more importantly, these interviews are leveraged across the institution. Professor Moore has integrated the interviews into the classroom and alumni events. The interviews help Professor Moore in his research. And then the relationships that develop lead the CEO to ask Professor Moore about recruiting students at McGill.

Have a listen to episode 28 of FIR on Higher Education to hear just how Professor Moore does this, and his tips on how you can conduct interviews that connect to personal and institutional goals.

About Karl Moore
Dr. Karl Moore joined McGill’s Faculty of Management in autumn 2000, where he teaches graduate courses in globalization and leadership.  He has taught extensively in executive education and MBA programs with leading universities including: Oxford, LBS, Cambridge, Darden, Cornell, INSEAD, Duke, the Drucker School, the Rotterdam School of Management, IIM Bangalore, Queen’s and McGill.

Since 2007, Karl has been doing a weekly videocast for the Globe and Mail, Canada’s National Newspaper, where he interviews CEOs one week and leading business professors from the top universities in the world. It can be watched at wwww.globeandmail.com In March 2011 he started a weekly blog, Rethinking Leadership, for Forbes, and in the spring 2014 he started a radio show, The CEO Series on CJAD where he interviews a CEO. He is a regular guest in the media and appears on CNN, BBC, CBC, CTV and Global Television. Karl has given over 1200 media interviews in his career. 

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This episode is sponsored in part by Experiential Communications’ Media Training for Academics program.

If you enjoy the For Immediate Release on Higher Education podcast, please considering leaving a review, rating and subscribe at the following link (once at this page, click view in iTunes).

About Your Host
Kevin AnselmoKevin Anselmo is the Founder and Principal of Experiential Communications, a consultancy focused on education. He helps brands within academia - whether individual or corporate - communicate with stakeholders. He also is the creator and instructor of the Media Training for Academics program.

Previously, Kevin was Director of Public Relations for Duke University’s Fuqua School of Business and prior to that managed the media relations for IMD Business School in Switzerland. In addition, he was an adjunct communications professor at Nyack College in New York.

Currently based in Chapel Hill, North Carolina, Kevin lived and worked in Switzerland for eight years and in Germany for two years. He has led public relations initiatives in various countries around the world.

Find Kevin on Twitter: @kevinanselmo.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR on Higher Education is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Kevin Anselmo on 02/11 at 02:54 AM
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Monday, February 09, 2015

The Hobson & Holtz Report - Podcast #794: February 9, 2015

FIRQuick News: New podcast ‘Context Matters’ from Brian Solis and Chris Saad, workers want employer perspective on political and public policy issues, Madonna premieres new music video on Snapchat, U.S universities banning smartwatches; Ragan promo;

News That Fits: The Internet of Things and “intimate data”; Michael Netzley’s Asia Report: reflections about communicating in a collectivist culture; future tech today: the hotel in Japan staffed by multi-lingual robots; the Media Monitoring Minute with CustomScoop; listener comments in audio, email and in the FIR Podcast Community on Google+; David Meerman Scott and Paul Chaney offer compelling reasons why SlideShare should be part of your content marketing plan; Dan York’s Tech Report from Singapore; Igloo Software promo; the past week on the FIR Podcast Network; can verified accounts solve the problem of trolls on Twitter?;

Music from Downtown Mystic; and more.

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for February 9, 2014: A 94-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday February 16…

Posted by neville on 02/09 at 01:43 PM
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Friday, February 06, 2015

FIR Presents Inside PR #398: Is blogging over or has it morphed into something else?

FIR Presents Inside PRMartin here. On today’s show it’s Joe and me. Gini’s on the road but she’ll be back next week.

Our topic comes from a post by Mathew Ingram about the state of blogging and how it has evolved. We’ve noticed a number of people who were active bloggers have slowed down their output, moved away from the platform or started publishing somewhere else.

So is that a trend? Are we entering a post-blogging landscape?

Joe starts off by mentioning a series like Sherlock that looked edgy and new a few years ago, yet seems a bit dated today. He thinks the same may be true for blogs.

I always considered blogging more of a publishing platform rather than an unedited stream or conversation. And as a PR person who wrote for clients, I found my voice again when I started my blog.

Joe thinks blogging has become more of a place for personal journaling. It hasn’t gone away but now it has a specialized purpose.

Joe also noticed that for a number of years we were fixated on the river of news and that’s not the only way for information to be organized. New apps value content that doesn’t carry as much weight and that the search engines can’t grab and data mine.

It’s a bigger range of content. And it’s about distinctive voices – columnists. In many ways, it always was.

And before we go: I noticed, as I was listening to the episode and writing the notes, that I said, ‘The Snapchat’. Yipes. Honestly, I didn’t mean to. Let’s chalk it up my affinity for the old Triple-W… and (hopefully) leave it at that.

Is blogging simply publishing? Are you moving to something more ephemeral like chat? Do you want your ideas archived or would you like your comments to be delivered and disappear?

Many of you listen to us on iTunes and it would be great if you could leave us a review.

Send us an email or an audio comment to .(JavaScript must be enabled to view this email address), join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Send us an email or an audio comment to .(JavaScript must be enabled to view this email address), join the FIR Google+ Community, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joseph Thornley, and Martin Waxman on Twitter.

Get this podcast:

We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 02/06 at 09:13 AM
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