Friday, November 16, 2007

FIR Interview - Jeremy Burton, CEO, Serena Software, on Facebook Fridays: November 16, 2007

While reports continue to flood out of the business world of companies blocking employee access to online venues—notably social media and especially social networks—Serena Software has taken the opposite approach, actively encouraging employees to network with each other on Facebook. Serena’s CEO, Jeremy Burton, has written about his philosophy for ZDNet Asia; the company even issued a press release about it.

In this exclusive FIR Interview, Shel Holtz talked with Burton about the “Facebook Fridays” program, his view of the value social networks bring to the organization, and his opinion about how other companies are handling employee time spent on social networks.

About our Conversation Partner

Jeremy BurtonJeremy Burton brings 20 years in the high technology industry to Serena as president and CEO. Prior to joining Serena, Mr. Burton was group president of the enterprise security and data management business unit at Symantec. Mr. Burton was responsible for engineering, product management, alliances, and business development for Symantec’s endpoint security, compliance, archiving, Windows backup, security response, and managed security service offerings.

Burton joined Symantec through the company’s merger with VERITAS Software in July 2005. At VERITAS, he was executive vice president of the data management group. Previously, he served as the company’s senior vice president and chief marketing officer.

Before joining VERITAS in April 2002, Burton served as senior vice president of product and services marketing at Oracle Corporation. He also founded Oracle’s developer program, Oracle Technology Network, which today has millions of members. Before working in marketing, Mr. Burton held positions in customer support, pre-sales, product management, and engineering.

Burton graduated from the University of Surrey in Guildford, England in June 1990 with a bachelor’s degree in information systems engineering. He and his wife, Ruth, have three children.

download for immediate release podcast

Download the 24-minute conversation here (MP3, 11,2MB), or sign up for the Interviews RSS feed to get it and future interviews automatically. For automatic synchronization with your iPod or other digital player, you’ll also need a such as the free Juice, DopplerRadio or iTunes, or an RSS aggregator that supports podcasts such as FeedDemon. To receive all For Immediate Release podcasts including the twice-weekly Hobson & Holtz Report, sign up for the full RSS feed.

Listen to this podcast now:

If you have comments or questions about this podcast, or suggestions for future interviews, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Podsafe intro music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.

Posted by shel on 11/16 at 02:03 PM
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Thursday, November 15, 2007

The Hobson & Holtz Report - Podcast #293: November 15, 2007

Content summary: Follow-ups: GM’s new podcasts and Max Kalehoff’s new gig; new FIR Facebook page; the Media Monitoring Minute with CustomScoop; the rise of APML; UK law firm Clifford Chance sponsors law blog; the coming mashup era; Wall Street Journal online to be free; a PR-specific Google hack; weak US dollar spells opportunity for US PR firms; Dan York reports on corporate blog portals and more; listeners’ comments discussion; music from Catriona; and more.

[Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.]

Show notes for November 15, 2007

download For Immediate Release podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 58-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Download the file here (MP3, 26.8MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod, subscribe with iTunes; good podcatchers include Juice and DopplerRadio, and RSS aggregators that supports podcasts such as FeedDemon.)

Listen to this podcast now:

In This Edition:

FIR Show Notes links
Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Links pages at The New PR Wiki. You can contribute - see the home page for info.

If you have comments or questions about this show, or suggestions for our future shows, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Monday November 19…

Posted by neville on 11/15 at 01:56 PM
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Monday, November 12, 2007

The Hobson & Holtz Report - Podcast #292: November 12, 2007

Content summary: Personal branding teleseminar podcasts available from Nov 12; Sallie Goetsch reports on fempowerment, bacon and more; the Media Monitoring Minute with CustomScoop; women are a major force among UK internet users; Hillary Clinton’s Fact Hub; a lot of pitching going on at BlogWorld Expo, says Todd Cochrane; pre-rolls rank lowest in IBM advertising study; listeners’ comments discussion; music by RAQ; and more.

[Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.]

Show notes for November 12, 2007

download For Immediate Release podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 59-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Download the file here (MP3, 27MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod, subscribe with iTunes; good podcatchers include Juice and DopplerRadio, and RSS aggregators that supports podcasts such as FeedDemon.)

Listen to this podcast now:

In This Edition:

FIR Show Notes links
Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Links pages at The New PR Wiki. You can contribute - see the home page for info.

If you have comments or questions about this show, or suggestions for our future shows, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Thursday November 12…

Posted by neville on 11/12 at 02:41 AM
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Thursday, November 08, 2007

The Hobson & Holtz Report - Podcast #291: November 8, 2007

Content summary: A Brand You World 2007 Global Telesummit takes place today; follow up on Wired’s Chris Anderson posting lame PRs email addresses; discussion: allow or ban anonymous commenting on blogs?; the Media Monitoring Minute with CustomScoop; Office Depot deploys mobile online marketing; what happens when Microsoft fires a senior executive in a communication vacuum?; the power of commenting on blogs; Google coming to a filling station near you; Dan York reports on Google’s Open Social initiative, and more; listeners comments discussion; music by Black Rebel Motorcycle Club; and more.

[Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.]

Show notes for November 8, 2007

download For Immediate Release podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 59-minute podcast recorded live from Wokingham, Berkshire, England and Concord, California, USA.

Download the file here (MP3, 27.1MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod, subscribe with iTunes; good podcatchers include Juice and DopplerRadio, and RSS aggregators that supports podcasts such as FeedDemon.)

Listen to this podcast now:

In This Edition:

FIR Show Notes links
Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Links pages at The New PR Wiki. You can contribute - see the home page for info.

If you have comments or questions about this show, or suggestions for our future shows, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Monday November 12…

Posted by neville on 11/08 at 11:24 AM
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Monday, November 05, 2007

The Hobson & Holtz Report - Podcast #290: November 5, 2007

Content summary: Neville on Guy Fawkes and the Gunpowder Plot; Facebook’s reversal on cancelling a nom de plume blogger’s account; the Media Monitoring Minute with CustomScoop; EU cracks down on fake blogs; Google and the Open Social API; how to be more than a blip in the blogosphere; social media study from the Council of PR Firms; David Phillips asks how do we measure networks?; listeners comments discussion; new FIR Interview posted; music from Rotten Cheri; and more.

[Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.]

Show notes for November 5, 2007

download For Immediate Release podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 62-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Download the file here (MP3, 28.7MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod, subscribe with iTunes; good podcatchers include Juice and DopplerRadio, and RSS aggregators that supports podcasts such as FeedDemon.)

Listen to this podcast now:

In This Edition:

FIR Show Notes links
Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Links pages at The New PR Wiki. You can contribute - see the home page for info.

If you have comments or questions about this show, or suggestions for our future shows, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Thursday November 8…

Posted by neville on 11/05 at 02:56 PM
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Thursday, November 01, 2007

The Hobson & Holtz Report - Podcast #289: November 1, 2007

Content summary: Two new FIR Interviews posted; Global PR Blog Week 3 is coming soon; vote for FIR at Podcast Alley; Dan York reports from VON Boston with help from Martyn Davies and Bryan Person; the Media Monitoring Minute with CustomScoop; discussion: dealing with emailed PR pitches - would you react like Chris Anderson?; twitterquake; US political blogger booted out of Facebook; David Phillips reports on Facebook’s $14 billion price tag, and more; listeners’ comments discussion including the future for free conferences like PodCamp and questions for the FIR community; music by the Manic Street Preachers; and more.

[Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir.]

Show notes for November 1, 2007

download For Immediate Release podcast

Welcome to For Immediate Release: The Hobson & Holtz Report, a 60-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Download the file here (MP3, 27.7MB), or sign up for the RSS feed to get it and future shows automatically. (For automatic synchronization with your iPod, subscribe with iTunes; good podcatchers include Juice and DopplerRadio, and RSS aggregators that supports podcasts such as FeedDemon.)

Listen to this podcast now:

In This Edition:

FIR Show Notes links
Links for the blogs, individuals, companies and organizations we discussed or mentioned in the show are posted to the FIR Show Links pages at The New PR Wiki. You can contribute - see the home page for info.

If you have comments or questions about this show, or suggestions for our future shows, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

So, until Monday November 5…

Posted by neville on 11/01 at 02:17 PM
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FIR Interview - Lynn Tyson, VP Investor Relations, Dell, on Dell Shares: Nov 1, 2007

In July 2006, computer systems company Dell launched Direct2Dell (initially called ‘one2one’), its first public blog designed to be an extension of Dell’s direct business model where the company “learns and improves by listening to customers.”

During the 18 months since its launch, Direct2Dell has helped Dell credibly engage with customers, fans and critics around the globe.

Now, Dell is turning its attention to the role a blog can play in engaging with shareholders and the financial community.

In this exclusive FIR Interview, Neville Hobson and Shel Holtz talked with Lynn Tyson, Vice President Investor Relations at Dell, Inc., about Dell Shares, Dell’s new investor relations blog launching on November 1.

Our discussion focused on how Lynn sees the new blog helping investor relations at Dell expand beyond the traditional approaches to IR to being involved in direct relationships with the company’s shareholders and potential shareholders.

About our Conversation Partner

Lynn TysonLynn A. Tyson is responsible for Dell’s relationships with investors and financial analysts, and strategic direction of the Investor Relations function. From 2004 through 2007, Ms. Tyson was also responsible for the strategic direction and oversight of all Global Corporate Communications, including public affairs, media relations, internal communications, and industry analysts.

Prior to joining Dell in April 2000, Ms. Tyson served as vice president of Investor Relations for Tricon Global Restaurants (now YUMBrands!). Tricon encompassed the worldwide operations of Pizza Hut, KFC and Taco Bell, and was spun off from PepsiCo, Inc. in 1997. Previously, Ms. Tyson spent 12 years at PepsiCo, holding various positions in treasury, capital markets and international corporate finance – covering Latin America – as well as investor relations, where she assisted in planning and execution of the spin-off of Tricon from PepsiCo.

She is on the Board of Directors for the National Investor Relations Institute (NIRI). Her views on successful Investor Relations practices, valuing intangible assets, and defining strategic direction, have been featured in IR Update magazine, the monthly publication of NIRI, as well as IRQ magazine, NIRI’s journal of corporate value.

Ms. Tyson received a bachelor’s degree in psychology from The City College of New York and a master’s degree in finance/international business from The Stern School of Business, New York University.

download for immediate release podcast

Download the 21-minute conversation here (MP3, 9.6MB), or sign up for the Interviews RSS feed to get it and future interviews automatically. For automatic synchronization with your iPod or other digital player, you’ll also need a such as the free Juice, DopplerRadio or iTunes, or an RSS aggregator that supports podcasts such as FeedDemon. To receive all For Immediate Release podcasts including the twice-weekly Hobson & Holtz Report, sign up for the full RSS feed.

Listen to this podcast now:

If you have comments or questions about this podcast, or suggestions for future interviews, email us at .(JavaScript must be enabled to view this email address); or call the Comment Line at +1 206 222 2803 (North America) or +44 20 8133 9844 (Europe); or Skype: fircomments; or comment at Twitter: twitter.com/FIR; or at Jaiku: fir.jaiku.com. You can email your comments, questions and suggestions as MP3 file attachments, if you wish (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Podsafe intro music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.

Related post:

Posted by neville on 11/01 at 11:32 AM
Show NotesInterviews • (1) CommentsPermalink

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