Wednesday, August 13, 2014

FIR on Higher Education #15: Research on Social Media Influencer Personality Traits

Social media influencers – are they born or made?

University of Louisville Professor Karen Freberg discusses this question on FIR on Higher Education #15. Karen and her colleagues have done research on social media influencer personality traits based on a study of Brian Solis, Deidre Breakenridge, Jeremiah Owyang and Charlene Li. Karen shares the methodology to the research and its application for communicators.

She also discusses how she integrates social media into her classroom and how she uses Instagram as a professor.

In our reports section, I discuss the social channel academia.edu, while Harry Hawk keeps us updated about how he uses Vine in the classroom.

About Karen Freberg

Karen Freberg is an assistant professor in strategic communications at the University of Louisville as well as an adjunct instructor for the Integrated Marketing Communications (IMC) Graduate Online Program at West Virginia University. She is actively involved in researching in public relations, reputation management, social media and crisis communications. Along with her research, Karen tries to inspire and brainstorm creative applications for this research not only to the scholarly community, but also for businesses and agencies in public relations. She is passionate about educating, mentoring, and teaching the future professionals in the field of public relations, strategic communications, social media and crisis communications. Learn more at http://www.karenfreberg.com .

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About Your Host

Kevin AnselmoKevin Anselmo is the Founder and Principal of Experiential Communications, a consultancy focused on education. He helps brands within academia - whether individual or corporate - communicate with stakeholders. He also teaches communications and public relations workshops to different individuals and groups.

Previously, Kevin was Director of Public Relations for Duke University’s Fuqua School of Business and prior to that managed the media relations for IMD Business School in Switzerland. In addition, he was an adjunct communications professor at Nyack College in New York.

Currently based in Chapel Hill, North Carolina, Kevin lived and worked in Switzerland for eight years and in Germany for two years. He has led public relations initiatives in various countries around the world.

Find Kevin on Twitter: @kevinanselmo.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR on Higher Education is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Kevin Anselmo on 08/13 at 05:19 PM
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FIR Interview: Outbrain’s Jeff Pyatt on Outbrain, Content Marketing, and Native Advertising

OutbrainAmong the various classes of native advertising as defined by Edelman’s Steve Rubel, you’ll find “paid syndication,” in which “sponsored posts, articles, videos, slideshows and information graphics from corporations appear within the news section.” Rubel includes Outbrain among the examples of companies that “sprinkle sponsored links into a company’s earned or owned media in the footer of related news articles.”

Indeed, that’s precisely Outbrain’s approach. With dozens of algorithms that analyze user habits, Outbrain delivers a list of recommended links at the end of stories appearing on sites like CNN, Mashable, and Slate. Outbrain claims its links appear on 100,000 websites. The company serves over 150 billion recommendations and 15 billion page views per month, with a reach that extends to over 87% of the U.S. online population, not to mention international readers.

In this FIR interview, co-host Shel Holtz spends half an hour with Jeff Pyatt, head of Outbrain’s PR initiatives; he also addresses direct response clients. In this wide-ranging talk, Pyatt explains Outbrain’s value to PR practitioners and the kinds of content PR agencies generally pay to promote. The conversation also covers the ethics of native advertising, among other topics.

 

An example of Outbrain's recommendations

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About our Conversation Partner

Jeff PyattJeff Pyatt is the Head of Global PR Initiatives at Outbrain. In this role, he leads Outbrain’s content discovery business across all industries with a special focus on public relations. As such, Jeff has become an advocate for the PR industry within the company. He is passionate about the power of good storytelling and content-based journalism to develop brand loyalty. Prior to joining Outbrain, he worked in publishing and politics, including editorial and business development roles at RealClearPolitics, Yahoo! News and Health Central, and communications roles in the office of Sen Harry Reid and Sen. Jim Webb’s winning 2006 campaign.

Jeff’s a vocal advocate for expanding the role of the PR in brand journalism and believes they will win at content by leveraging their best asset: journalists and great communicators.

Connect with Jeff at @jeffpyatt.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the "everything" RSS feed.

This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Podsafe music - On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.

Posted by shel on 08/13 at 02:49 PM
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Tuesday, August 12, 2014

Media Bullseye Roundtable 2014.8 with Guest Co-Host Shel Holtz

Media Bullseye Roundtable

In this episode of the Roundtable, we welcome Shel Holtz, co-founder of the FIR Podcast Network, to discuss three topics:

—Why the C-Suite doesn’t get social media—and what can be done about it, including teaching social media advocates more about business.

—How to use internal influencers to augment announcements by senior management, including a look at the similarities between internal and external communications.

Whether the ALS Ice Bucket Challenge represents a successful model to follow, and how other organizations are likely to react to the viral reach of this program.

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About Your Host

Chip GriffinChip Griffin serves as CEO of CustomScoop, a media intelligence company he co-founded in 2000. CustomScoop provides a cloud-based subscription service that monitors, measures, and reports on traditional and social media coverage for Fortune 500 companies, non-profit organizations, public relations agencies, and small-to-medium sized enterprises. For two decades, Chip has worked in the public relations arena, including service in public and private sector organizations. He has co-founded more than half a dozen companies, and he writes and speaks frequently about the intersection of technology, media, and communications. He is a graduate of American University where he is President of the Alumni Association and a member of the School of Public Affairs Advisory Council. Chip lives in New Hampshire with his wife and two sons.

FIR Community on Google+

Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR’s Media Bullseye Roundtable is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Chip Griffin on 08/12 at 01:28 PM
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Monday, August 11, 2014

The Hobson & Holtz Report - Podcast #768: August 11, 2014

FIRFIR Live on August 14 with a panel to address language translation; Outbrain interview on August 13;

Quick News: Why the demise of Justin.tv marks the end of the bedroom vlog, Pinterest introduces messaging via pins, up to 100 brands to go as P&G declutters, can we stop stressing about Facebook’s Messenger permissions?; Ragan promo;

News That Fits: Are you making the most out of Tumblr?; Michael Netzley’s Asia Report: is Beijing punishing foreign companies, how big brands are succeeding in WeChat, and more; Hans Kullin’s expose of Okay App and fake LinkedIn profiles; the Media Monitoring Minute with CustomScoop; listener comments in audio and from the FIR Podcast Community on Google+; MIT Media Lab’s reimagining of news could have implications for content marketing; Dan York’s Tech Report: why Skype is forcing an app upgrade, SSL, and more; Igloo Software Promo; the past week on the FIR Podcast Network; influencer outreach in India with created content: the example of the Mary Kom movie;

Music from The Powergoats; and more.

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Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for August 11, 2014: A 90-minute podcast recorded live from Concord, California, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday August 18…

Posted by neville on 08/11 at 01:21 PM
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Friday, August 08, 2014

Thought Leadership with Mitchell Levy and Michael Procopio, Episode 34: August 8, 2014

Thought Leadership with Mitchell and Michael


In this episode, Mitchell and Michael hang out with #ThoughtLeader Stuart Tracte (@stwo). Stuart hosts the digipolitichat show Beer Diplomacy and is constantly involved in forward-thinking, cutting-edge social media stories. He’s with the group that takes care of digital strategy and communication for Social@ogilvy, an award-winning company specializing in social business solutions.

Stuart TracteFor Stuart, a #ThoughtLeader is not necessarily somebody who has advanced thoughts but somebody who makes people think of things other than what is considered the norm. To push #ThoughtLeadership within brands, companies, especially the large ones, must look at different platforms and use different styles to get the message out to their target audience. Oftentimes, #ThoughtLeadership is not necessarily about your product but about building trust with your customer. People don’t like it if you’re always selling. Instead, use a personal brand to test the ground. Be active on social, use different platforms like Facebook, Twitter, Instagram. Inspire people to think. To emphasize this point, Mitchell places the question: When was the last time you posted something on Facebook that had 100 responses? 

In the interview, Stuart talks about how communication channels has evolved in which, for example, you can simply put a # somewhere and consumers will know and understand what that means. People understand that there is depth in dynamic communication channels which create unique experiences for the customer that standard advertising cannot do. Different communities online are now starting to specialize, hence there is also a need to tailor the message and use a platform that really matches their need. People get it. But it is also important to develop relevant content on the right platform and offer new ways to communicate. Stuart also gives his commentary about truth in advertising, pointing out the practice of some publishers to ‘seed in’ branded content. He notes that the lines have become really blurry between advertising and editorial. He argues that there must be some form of regulation when it comes to publishing news feeds that are actually pushing a certain brand. Journalists should not be made to write an ad copy.

To learn more about Thought Leadership and how it can help you be successful, subscribe to the channel: http://youtube.com/user/thoughtleaderlife.

Here are a couple of aha moments from the episode. See more in the “Aha Moments from Thought Leader Life” books available in the THiNKaha App: http://AhaAmplifier.com/ .
• The best way to educate yourself about something new is to get in there & get your hands dirty. @stwo
• Today, the lines have become very blurry between what is advertising and what is editorial content. @stwo
• Social media is not intended to be a shotgun blast. @michaelprocopio
• Guess what? Even as marketers, we are also consumers. @stwo

Join us 11 am PT / 2 pm ET / 7 pm GMT on Saturday every week. The show blog is Thought Leader Life.

Any comments or suggestions for the show please send them. Thank you for listening and if you like what you hear, please leave a review on iTunes! 

This episode was sponsored, in part, by THiNKaha.com, helping experts become thought leaders.

You can connect with Mitchell at MitchellLevy.com, @HappyAbout on Twitter, or join his Thought Leadership Best Practices Group on LinkedIn; and with Michael at MProcopio.com, on Twitter:@MichaelProcopio; or LinkedIn: LinkedIn.com/in/MichaelProcopio.

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FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

FIR presents Thought Leadership with Mitchell and Michael is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Posted by Michael Procopio on 08/08 at 08:03 PM
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Thursday, August 07, 2014

FIR Presents Inside PR #381: Penalties for bad reviews and questions about online privacy

FIR Presents Inside PRMartin here.

This week, the gang’s together again…and we start by talking about a business that charges customers a penalty for negative online reviews.

Whaa?

In case you missed it, a hotel in upstate New York said it would levy a fine of $500 for bad reviews written by guests.

The company has since recanted the story claiming it was a joke that harkened back to a long-past wedding and they never removed the policy. Gini likens this to businesses that pay for positive reviews and says you can’t dictate what people say about you online good or bad. You just have to provide the best experience and customer service you can, listen and address issues. Here’s a link to the story for details.

We switch gears and discuss a study on online privacy by Craig Newmark and others that offers some insightful results. One of the main findings is that two-thirds of us either skim or don’t bother to read the terms of service. Which means we don’t know what we’re agreeing to or what rights we’re signing away.

Gini, Joe and I did a straw poll and it turns out the three of us all fall in that 66 per cent majority.

That’s not a good thing…

Joe links this to news that when Google receives a request under Europe’s right to be forgotten legislation, it has been informing webmasters about it before it takes down the links-in-question.

According to the WSJ, Google claims that alerting publishers to impending removals is the only way they can respond with their side of the story.

Joe’s concern is that we’re giving a private company the ability to make decisions about our privacy and rights based on its commercial self-interests.

I think the situation is similar to one we’ve always had with media: they have their own agendas, yet we trust them to filter stories and news.

It’s certainly a complex issue.

What do you think? About penalizing or paying for reviews? About reading terms of service, about the right to be forgotten…

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We’d love to hear your thoughts!

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also reach Inside PR’s hosts by email at .(JavaScript must be enabled to view this email address), or join the InsidePR Google Plus community or Facebook group. InsidePR is on Twitter at @Inside_PR. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Thank you to the people behind Inside PR: Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Kristine D’Arbelles and Ashlea LeCompte.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

FIR presents Inside PR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years.

Posted by shel on 08/07 at 08:43 AM
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Tuesday, August 05, 2014

FIR Live returns with panel on language translation

FIR Live Language Translation Panel

FIR Live returns on Thursday, August 14, with an hour-long panel discussion on the challenges of communicating in multiple languages online. The web demands speed in publishing content, but if your markets include multiple languages, translation can keep you from posting quickly. Among the many problems technology has tackled, translation remains one that still requires time and expertise.

If you have specific questions about language translation in the PR and communication contexts, be sure to share it on the FIR Podcast Community on Google+, or leave it as a comment to this post, so we can raise it during the discussion.

We’re still working on fleshing out the panel, but so far our guests include…

  • Renato Beninatto, chief marketing officer for language translation company Moravia. He is the co-founder of the first market research company focusing on language services. He was president and currently serves as an adviser to the European Language Industry Association is is a board member of Translators without Borders.

  • Iris Orriss, head of localization for Facebook, is also a board member at Translators without Borders. Formerly director of the business platform division international team at Microsoft, she brings more than a decade of localization-related engineering and managerial experience to her work.

  • Sherrilynne Starkie, VP Content Marketing and Social Media, Thornley Fallis Communications (Ottawa office)

  • Kevin Watson is a research editor for MultiLingual Computing and Technology.

FIR Live will be broadcast via Google+ Hangouts on Air. You can watch on the FIR YouTube channel or our Events page. After the panel, the episode will be posted as both audio and video files.

The live panel will begin at 11 a.m. Eastern Daylight Time on Thursday, August 14. See you there!

 

Posted by shel on 08/05 at 01:38 PM
FIR LiveNews • (1) CommentsPermalink

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