AMP Up Your Social Media

A podcast on optimizing social media with GaggleAMP's Glenn Gaudet.

Wednesday, February 04, 2015

FIR Presents AMP Up Your Social Media #45: Creating Effective Social Media Marketing Campaigns

AMP UP Your Social MediaGareth Goh is the Content Marketing Manager at InsightSquared, an analytics generation company for growing businesses. Academically, he hails from Boston University with a degree in Journalism, but as he saw the evolution towards content emphasis, his employment started focusing on content marketing. With a varied background in both journalism and content marketing, he is an experienced veteran of inbound marketing, SEO, and business intelligence. Gareth recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss content marketing on social media.

“There is a great deal of opportunity to be more effective, be more efficient, and be both!”

Gareth discusses tips for effective content marketing in social media:

  1. Invest in marketing. This isn’t just financial; Invest the time and effort in hiring as well! Marketing involves commitment - both during success and in the face of failure. Attract results by investing in the commitment on all levels in social media.
  2. Disseminate complicated topics. Your brand may involve technical and complicated topics. There’s a component of having to learn all of the concepts and disseminating those topics into digestible content for the common user. Quality is important, but it’s useless if it’s not connecting with your target audience.
  3. Utilize C-level business partners. Sales leaders and leadership is essential to helping them grow their social media presence. You’ll have a much easier time growing your followings when you have the support of higher-ups, and ‘selling’ the importance of your social media presence may be the most difficult part.
  4. Use GaggleAMP to extend your reach. Salespeople don’t want to do any thinking when it comes to social media, and GaggleAMP does the hard work for you. It’s increased our reach by 4x, and it’s made it easy for our employees to share great content.
  5. Know when to grow your team. And split up the team to best capitalize on a variety of social media aspects. From blogging to long-form content, there are a variety of tasks, and it can get overwhelming if you only have one person doing all  of your content writing. It’s a threshold that will depend on the size and demands of your company!

Gareth would love to hear from you! Connect with him on LinkedIn.

About Gareth Goh

Gareth GohAside from running the blogs at InsightSquared, Gareth spends his free time as the commissioner of many fantasy leagues. He is a die-hard fan of the Phoenix Suns and Liverpool Football club. As a fan of the Game of Thrones series, he feels pride in the saying ‘Valar morghulis’ meaning “all men must die” in High Valyrian.

Douglas would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn



Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 02/04 at 10:15 AM
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Wednesday, January 28, 2015

FIR Presents AMP Up Your Social Media #44: Brand Marketing in Social Media with Douglas Spencer

AMP UP Your Social MediaDouglas Spencer is a marketing and branding expert and is president at Spencer Brenneman, LLC. As a brand strategy consultant, he has 25 years of experience in branding and marketing. He ensures that brand strategies build businesses by connecting with customers and employees. Douglas recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss brand marketing on social media.

“Get a handle on who is representing you on social. Understand where your voice is being amplified - and by whom. Do they have what they need?”

Douglas discusses tips for effective brand marketing in social media:

  1. Strong brands are built on consistency. Tone of voice and messages in general demand consistency if they are to represent a strong brand. This includes employees out on their own time communicating with potential customers.
  2. Governance is important with social media. Everyone needs to not only be held accountable but also get pointed in the right direction - and this is up to the company to get their employees on the right track! Strong governance programs take into account the needs of the business as well as the needs of each individual function (sales, customer service, marketing, etc).
  3. Create employee advocacy programs. To be effective, blend these programs with other trainings. Employee advocacy comes naturally for many, so training on tone of voice, translations on social media, and other aspects are left to the brand policies to harness these intricacies.
  4. Tone of voice is important. With subtleties and intricacies, tone of voice can be a tricky part of training! Getting employees focused without feeling restricted can truly boost your social media brand efforts.
  5. Everything starts with a brand strategy. Understand not only what your brand IS but also what your brand WANTS to be! This will help you focus on a projection of yourself that you want to develop to connect with your ideal customer. Having everyone coming from the same place and going towards a common goal is essential.

About Douglas Spencer

Douglas SpencerDouglas is a graduate of Marietta College, specializing in journalism. He’s a board member to Fenway Health, AIDS Action Committee of Massachusetts, and Agency Spotter. You can find his dog popping up at his headquarters often on social media sites as well!

Douglas would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn



Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 01/28 at 04:12 PM
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Tuesday, December 23, 2014

FIR Presents AMP Up Your Social Media #43: Simone Douglas on Getting More out of Social Strategies

AMP UP Your Social MediaSimone Douglas is a Social Media Specialist trainer, presenter, and coach as well as founding partner of Social Media AOK, a social media agency in Australia. With 17 years of specialty experience in corporate management roles, she is considered an expert in her field of social media, risk management, and marketing strategy. Simone recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss practical training techniques on how to get the most out of your social media strategies.

“Get into the habit of using LinkedIn daily…Send [those who have viewed your profile] a connection message!”

Simone discusses tips for getting the most out of your social media:

  1. Don’t forget the basics of business. Have a social networking marketing plan that keeps the human connection at the forefront. The way we do business hasn’t changed in terms of human context, and many overlook this when attempting to connect with clients on social media - and that oversight could be costly.
  2. Find your contact strategy. There’s no right or wrong way to do this, but here’s what I do: If someone sends you a connection request, you could potentially do business with them or ignore it - open yourself to connecting with them without a sale in mind. Grow your network with the idea that you’re establishing peer connections.
  3. Twitter is great for small talk. Use Twitter to reconnect and reunite with users! It’s quicker than email, and you can tag those users to grow your relationships.
  4. Remember the purpose. Investing the time, effort, and energy really boils down to more than simply connecting with a community. You’re looking for sales, at the end of the day! Build relationships that can gain you customers and that are congruent with clients you’re interested in, and foster their growth.
  5. Face-to-Face scenarios are beneficial. Connecting via social media is a great way for extending your reach and growing your network, but fostering relationships by setting up face-to-face contact where possible can help to strengthen those ties.

Simone would love to hear from you! Chat with her on Twitter or connect with her on LinkedIn.

Simone DouglasAbout Simone Douglas

Simone is a Telstra Business Awards 2014 Finalist and prides herself on being creative and forward-thinking in life.  She’s also a member of Family Business Australia, a peak body committed to contributing to Australia’s future through a dynamic and sustainable family business community. She values animal welfare as well as civil rights and human rights!

Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 12/23 at 10:51 AM
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Thursday, December 18, 2014

FIR Presents AMP Up Your Social Media #42: The Significance of Content Marketing and Strategy

AMP UP Your Social MediaBrad Young is a global content strategy leader for Dun and Bradstreet, leading the creation, curation, and editorial coordination of world-class, modern content and content experiences for customers, sales teams, partners, alliances and influencers. He also has 17 years of content and marketing experience, making him a leader in content strategy marketing! Brad recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss the significance of content marketing and strategy.

“Be absolutely relentless in asking yourself ‘Who is this for?’ and ‘What’s the value?’”

Brad discusses tips for content marketing and strategy:

  1. Become a powerful storyteller. When you have the mentality, metabolism, and mindset, you have an incredible opportunity to reach the most people in an engaging, revenue-driving way.
  2. Use modern technology. Your story is only as good as who it reaches. Don’t be afraid of utilizing modern technology and social media to get your content into the hands of the most people possible.
  3. Use data to advance relationships. Your raw data can have stories built around them, and use this data to move your company forward.
  4. Content marketing needs to be useful. Don’t make it all about you! Your content should be designed around the lifestyle of your target audience, and you don’t have to be promotional to sell your product.
  5. Story first, media second. Mine your content for all it’s worth, and create content calendars to drive your story forward. It may be appropriate in some instances to outsource your videos to other companies so you can focus on your story!

Brad would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn.

Brad YoungAbout Brad Young

Brad is married to a wonderful wife and is the father of two daughters. He’s a positive thinker and progressive leader with a degree in journalism from Penn State University. He currently calls New Jersey home and roots for the Phillies in baseball and, of course, Penn State in football!




Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 12/18 at 08:00 AM
Show NotesAMP Up Your Social Media • (0) CommentsPermalink

Tuesday, December 16, 2014

FIR Presents AMP Up Your Social Media #41: Jerod Morris on Social Media and the Impact of Content

AMP UP Your Social MediaJerod Morris is the VP of Marketing for Copyblogger Media after having been the content manager last year. He oversees marketing efforts and manages social media and their blog. He started by writing his own blog from home and after a successful and surprising post, saw the effects of social media and content marketing! Jerod recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss social media and the impact of content on the success of your strategy therein.

“Get a good third-party social media service that allows you to be efficient with your schedule.”

Jerod discusses tips for content marketing and social media:

  1. Don’t overthink it. When you’ve hit a writer’s block, become audience- and customer-focused. What are their questions? If you don’t know them, then it’s time to have a conversation to get to know your customer base!
  2. Start with a conversation. Your content is basically just a conversation with your customers. Talk to your market, and syphon your enthusiasm from those engagements!
  3. Don’t underestimate your usefulness. Nothing is too rudimentary or too mundane to share with your market. Many of the things that you may take for granted could be a complete mystery to your clientele.
  4. Find your ideal customer. Look at the person you’re trying to reach, and design your content and strategy on the level that matches those types of customers. Understanding your audience helps immensely in this step.
  5. Use visual cues. Podcasting allows for more personality and story telling, and many overlook the benefits of a podcast. At the same time, integrate infographics as well when possible. Even better, podcasts can sometimes get translated into an infographic for reuse later. Slideshares and anything visual usually works well across the board.

Jerod would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn. You can also visit his webiste at http://jerodmorris.com/.

Jerod MorrisAbout Jerod Morris

A graduate of law school, Jerod has worked his way from blogger to VP. Jerod is a boyfriend, brother, and son who indulges in his love of Indiana University basketball by hosting The Assembly Call (a live postgame show) and Podcast on the Brink (a regular podcast for InsideTheHall.com).


Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 12/16 at 08:00 AM
Show NotesAMP Up Your Social Media • (0) CommentsPermalink

Thursday, November 20, 2014

AMP Up Your Social Media #40: Social Media Marketing and Reputation Management with Dustin DeTorres

AMP UP Your Social MediaDustin DeTorres is the cofounder of Market Loyal in Orlando, FL. Their focus is reputation management, mobile marketing, content marketing, and his team focuses on strategy and design. He has 12 years of experience working with small- to medium-size business owners across the country! Dustin recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss social media marketing and reputation management.

“There’s really no excuse for a business to not be aware [of your reviews]. Be aware of what’s being said about you online.”

Dustin discusses tips for content marketing and reputation management within your social media strategy:

  1. Utilize the correct review sites. Google yourself! No, really – it’s a great way to find the directories that you’ve been rated on and to zero in on what you find important and relevant.
  2. Don’t ignore Facebook. While now Facebook reviews may not be driving customers your way, it’s a sleeping giant. We may see this trend turn around within the next year, so keep an eye on Facebook changes and evolve with it.
  3. Focus on review generation. Blogging and content marketing has its time and place, but many social media teams are overlooking review generation. While content is powerful, don’t drop the ball on your review strategy!
  4. Be active. Outside of major verticals (hotels, restaurants, etc), high-traffic businesses tend to be more aware of their online reviews. Plumbers, service-based business, and small companies tend to focus on their business as opposed to reviews. Try to allot resources, even if you’re a mom-n-pop joint, to review strategies.
  5. B2B companies can benefit more. B2B companies may have a smaller sample of people and may know their customers better. Thus, they may be able to gain more reviews from a smaller sample. Just because people don’t come to the location doesn’t mean the customer isn’t Google’ing reviews.
  6. Be aware. With a variety of free tools to track reviews and comments on social media, there’s really no excuse to not being aware of what’s being said about you. Respond and interact with reviews to show that you like to engage with customers!

Dustin would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn. You can also visit his website at http://www.marketloyal.com.

About Dustin DeTorres

Dustin DeTorresHailing from Orlando, FL, Dustin’s life passion is social media marketing. While he operates out of Orlando, his company is labeled ‘hyper-local’, and he’s willing to work with just about anyone with a need for improving their reputation. Give him a call if you’re in the area, and he’d love to grab a coffee and discuss your plans.

Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by shel on 11/20 at 10:14 AM
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Monday, November 17, 2014

AMP UP Your Social Media #39: Gary Lipkowitz on Social Media, Content Marketing and your Business

AMP UP Your Social MediaGary Lipkowitz, Chief Operating Officer of GoAnimate, works with video and animation creation. Evangelizing cloud-based video, his goal is to grow your business! He specializes in content creation, financing, and international distribution. Gary recently joined AMP UP Your Social Media’s host Glenn Gaudet to discuss social media, content marketing, and your business.

“Understand your brand, and understand that your brand promise is now a story - it is an ongoing narrative…and it is trans-media deliverable.”

Gary discusses tips for content marketing with your social media strategy:

  1. Have a public relationship with your customers all the time. In fact, that’s what social media is! It’s a way to market yourself in a public forum on a constant basis, reaching customers continually. Be transparent and be honest!
  2. Embrace video. You knew this was coming! I’ve been around video my whole life, and I have always known that everyone wants to use more video. If we had the resources to do so, we’d all have television advertisements. With social media, we can utilize video and market to customers by using social media platforms.
  3. Make your landing page engaging and relevant. You may still utilize text pages, but video is a great way to gain an advantage and capture folks who reach your pages. And don’t just throw up any old video - make it useful! Which leads me to my next point…
  4. Plan videos and create professional videos. Keep a journal of ideas, because it’s hard to be creative under pressure. Whatever you respond best to is what you’ll have the most success with when developing video. Create a story, and keep your brand values in the back of your mind.
  5. Your brand is a promise. That promise is now told in story-form, and that could be done through video. Keep the origin story in mind as well as your vision, and keep your brand’s promise as your primary thrust. Communicate your origin and your values for maximum effectiveness.

Gary would love to hear from you! Chat with him on Twitter or connect with him on LinkedIn.

Gary LipkowitzAbout Gary Lipkowitz

An INSEAD and NY University alum, Gary has years of experience and education leading to his expertise in video creation and content distribution. He’s a lover of both hockey and reggae and enjoys  the art of storytelling and public speaking.

Get this podcast:

Tweet about the show using #AUYSM or Tweet at us @AMPUpSocial. AMP Up Your Social Media is a proud member of the FIR Podcast Network.

FIR Community on Google PlusShare your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

Join the AMP Up Your Social Media Google Plus community or Facebook group. You can send us an instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at .(JavaScript must be enabled to view this email address). If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

AMP UP Your Social Media is sponsored by:

  • GaggleAMP - Empower your employees, partners and resellers to amplify your social media.
  • SafeLinks - Know when your links on social media messages fail before you lose out on the people clicking on them.

The FIR Podcast Network is brought to you with Lawrence Ragan Communications, serving communicators worldwide.

Posted by Glenn Gaudet on 11/17 at 01:10 PM
Show NotesAMP Up Your Social Media • (0) CommentsPermalink

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