Sunday, October 05, 2014

FIR B2B #17: Sandy Carter on What Separates Pacesetting Companies From the Rest

FIR B2BPaul is solo again this week. In this episode:

News & Trends

A post titled “7 Web Design Trends That Are Outdated” on the Conetix blog covers many of the worst practices in B2B websites: boring stock photos, pointless oversized banners and (worst of all) auto-play videos.

Don’t short-change your video production by limiting it to a video platform. Many people would rather read or listen to your content than watch it, so give them a choice. “What to Do When Your B2B Video Marketing Doesn’t Go Viral” from the Online Results Blog by Whittington Consulting has some excellent ideas. Also check out Knowledge@Wharton for an excellent example of how to use multiple media together.

Kristen Vaughn took away some lessons for B2B marketers from the HubSpot Inbound 2014 conference and she shares them on the KOMarketing Associates blog. Malcolm Gladwell urged the audience to “be a deeply disagreeable person,” meaning have the courage to disagree. Matevz Klanjsek of Celtra likens prospecting to courtship. If you keep inviting people to “learn more,” they won’t.

The Content Marketing Institute (CMI) and MarketingProfs have just released their latest annual report on the state of B2B content marketing. Satisfaction with content marketing programs continues to be frustratingly low.

Vanessa DiMauro’s Big List 2.0: The Top 106 B2B Online Customer Communities is a terrific resource for marketers who want to find a community or who run one. If you’re a community manager, make sure you’re included.

Special Guest: Sandy Carter

Sandy Carter’s name is synonymous with the term “social business.” The 25-year IBM veteran has long been one of the company’s most prominent advocates for the use of social media, and she’s an accomplished practitioner with nearly 30,000 followers on Twitter. Sandy is the author of three book, including the the bestselling “Get Bold” in 2011. Her awards include: “Brand Leader of the Year” from the World Brand Congress, “Top 10 in Social Media” from Altimeter Group and Fast Company’s “Most Influential Women in Technology.” She was also named one of the “Ten most powerful women in tech” by CNN magazine.

Sandy is currently General Manager of Ecosystems, ISVs and Entrepreneurs at IBM, a role that has her working with many born-on-the-Web startups. She joined us for this interview a day after launching Digital.nyc, an online hub for New York technology entrepreneurs. Sandy talked with us about the latest IBM Tech Trends Report, which found that leading companies are embracing cloud services, leveraging partnerships for speed and innovation and adopting social business principles.

Visit Sandy Carter’s blog.Get this Podcast:

About Your Hosts

Paul GillinPaul Gillin is a veteran technology journalist and a thought leader in new media. Since 2005, he has advised marketers and business executives on strategies to optimize their use of social media and online channels to reach buyers cost-effectively. He is the author or co-author of five books, including Social Marketing to the Business Customer (2011), the first book devoted entirely to B2B social media marketing. He is also a social media trainer and coach at Profitecture, a training firm for B2B companies and their channel partners.

  • .(JavaScript must be enabled to view this email address) or connect with him on Twitter: @pgillin

Allan SchoenbergAllan Schoenberg is based Vice President, Corporate Public Relations and Communications at TIAA-CREF in New York. As part of the firm’s Enterprise Communications team within Marketing, this role helps the team drive firm-wide corporate communications, employee communications, reputation and crises management, social media, CEO positioning and public policy communications. He has more than 20 years of experience in B2B communications, including his work for Accenture, Edelman Worldwide, Fleishman Hillard and CME Group..

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Posted by Paul Gillin on 10/05 at 07:27 AM
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